Business Change Manager
2 weeks ago
Our client, a leading financial institution, is seeking a Senior Change Manager for a 9-month contract, with strong potential for extension (no conversion to full-time). This is a hybrid role requiring 2 days per week in office (Tuesday and Wednesday) plus every third Friday , The successful candidate will support a major transformation initiative within the Personal Banking business, focused on end-user adoption, readiness, and sustained change across contact centers and banking centers. Responsibilities • Design and execute end-to-end people change management strategies to support Project Odyssey across impacted Personal Banking teams. • Develop comprehensive change strategies and detailed tactical plans focused on end-user adoption and engagement. • Conduct change impact assessments, stakeholder analyses, and readiness evaluations to inform change approach and sequencing. • Lead and deliver engagement activities including focus groups, town halls, leadership briefings, and frontline sessions. • Drive adoption and proactively identify, assess, and mitigate resistance to change . • Partner closely with program leadership to ensure strong alignment, sponsorship, and accountability . • Coach and influence leaders and stakeholders at multiple levels to reinforce change ownership and sustain outcomes. • Ensure change plans are integrated with broader program milestones and business priorities. • Track change effectiveness and readiness, adjusting tactics as required to support successful implementation. Must-Have Skills • 10+ years of experience in People Change Management , with a strong focus on end-user adoption (not project or technology management). • Proven ability to develop change strategies and actionable tactical plans for large, complex initiatives. • Hands-on experience executing change activities, including facilitating sessions and presenting to senior leaders and frontline employees . • PROSCI certification or methodology experience (non-negotiable) . • Strong business acumen with the ability to translate strategy into practical, people-focused outcomes. • Excellent stakeholder management, influencing, and communication skills across all organizational levels. • Ability to work independently, manage ambiguity, and take full ownership of deliverables. Nice-to-Have Skills • Bilingual (English/French). • Previous experience within large Canadian financial institutions . • Experience supporting transformation initiatives impacting contact centers or frontline banking environments . If you are interested & qualified for this opportunity, please send your updated resume in MS Word format to For other opportunities please visit today
-
Business Change Manager
1 week ago
Toronto, Canada IFG - International Financial Group Full timeOur client, a leading financial institution, is seeking a Senior Change Manager for a 9-month contract, with strong potential for extension (no conversion to full-time). This is a hybrid role requiring 2 days per week in office (Tuesday and Wednesday) plus every third Friday , The successful candidate will support a major transformation initiative within the...
-
Business Change Manager
2 weeks ago
Toronto, Canada IFG - International Financial Group Full timeOur client, a leading financial institution, is seeking a Senior Change Manager for a 9‑month contract, with strong potential for extension (no conversion to full‑time). This is a hybrid role requiring 2 days per week in office (Tuesday and Wednesday) plus every third Friday . The successful candidate will support a major transformation initiative within...
-
Business Change Manager
1 week ago
Toronto, Canada IFG - International Financial Group Full timeOur client, a leading financial institution, is seeking a Senior Change Manager for a 9‑month contract, with strong potential for extension (no conversion to full‑time). This is a hybrid role requiring 2 days per week in office (Tuesday and Wednesday) plus every third Friday. The successful candidate will support a major transformation initiative within...
-
Business Change Manager
1 week ago
Toronto, Canada IFG - International Financial Group Full timeOur client, a leading financial institution, is seeking a Senior Change Manager for a 9-month contract, with strong potential for extension (no conversion to full-time). This is a hybrid role requiring 2 days per week in office (Tuesday and Wednesday) plus every third Friday , The successful candidate will support a major transformation initiative within the...
-
Business Change Manager
2 weeks ago
Toronto, Canada IFG - International Financial Group Full timeOur client, a leading financial institution, is seeking a Senior Change Manager for a 9-month contract, with strong potential for extension (no conversion to full-time). This is a hybrid role requiring 2 days per week in office (Tuesday and Wednesday) plus every third Friday , The successful candidate will support a major transformation initiative within the...
-
Business Change Manager
2 weeks ago
Toronto, Canada IFG - International Financial Group Full timeOur client, a leading financial institution, is seeking a Senior Change Manager for a 9-month contract, with strong potential for extension (no conversion to full-time). This is a hybrid role requiring 2 days per week in office (Tuesday and Wednesday) plus every third Friday,The successful candidate will support a major transformation initiative within the...
-
Business Change Manager
2 weeks ago
Toronto, Canada IFG - International Financial Group Full timeOur client, a leading financial institution, is seeking a Senior Change Manager for a 9-month contract, with strong potential for extension (no conversion to full-time). This is a hybrid role requiring 2 days per week in office (Tuesday and Wednesday) plus every third Friday,The successful candidate will support a major transformation initiative within the...
-
Business Change Manager
2 weeks ago
Toronto, Canada IFG - International Financial Group Full timeOur client, a leading financial institution, is seeking a Senior Change Manager for a 9-month contract, with strong potential for extension (no conversion to full-time). This is a hybrid role requiring 2 days per week in office (Tuesday and Wednesday) plus every third Friday, The successful candidate will support a major transformation initiative within the...
-
Business Change Manager
2 weeks ago
toronto, Canada IFG - International Financial Group Full timeOur client, a leading financial institution, is seeking a Senior Change Manager for a 9-month contract, with strong potential for extension (no conversion to full-time). This is a hybrid role requiring 2 days per week in office (Tuesday and Wednesday) plus every third Friday,The successful candidate will support a major transformation initiative within the...
-
Business Change Manager
2 weeks ago
Toronto, Canada IFG - International Financial Group Full timeOur client, a leading financial institution, is seeking a Senior Change Manager for a 9-month contract, with strong potential for extension (no conversion to full-time). This is a hybrid role requiring 2 days per week in office (Tuesday and Wednesday) plus every third Friday , The successful candidate will support a major transformation initiative within the...
