Senior Major Incident Manager
1 day ago
Quebec, Capitale-Nationale, Canada
1102 CSC Canada
Full-time
€90,000 - €120,000 Contract
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DXC Technology is seeking a Senior Major Incident Manager to lead P1/P2 incident responses across the Canada region, coordinating with Command Center, ServiceDesk and technical teams. Responsibilities include MI communications, incident timelines, and post-incident reviews.
The role requires deep ITSM experience, ITIL certification, and ability to operate in stressful environments. On-site work in Canada (Quebec) with strong stakeholder engagement and governance duties.