Bilingual French Call Center Representative
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LOCATION
Remote Work-at-Home | Canada
POSITION OVERVIEW
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We’re hiring Bilingual Call Center Representatives to provide outstanding support in both English and French. If you’re fluent in both languages and enjoy helping people, we want to hear from you
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POSITION RESPONSIBILITIES
Key Responsibilities:
- Handle inbound and outbound calls in English and French.
- Translate and communicate clearly across both languages.
- Assist customers with billing,
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