Senior QA Analyst

2 days ago

Montreal, Canada Pixel United Full time
Reporting into the Franchise QA Lead, you will be responsible for supporting the quality efforts of one of Product Madness’ mobile applications. You will work with the team to support regular feature, content and technical releases from concept through to launch, all the while retaining the utmost levels of quality through the use of a variety of tools and processes.

What You'll Do

  • Liaise & coordinate with a dedicated project team of testers while working closely with the Franchise QA Lead and the business to acquire additional floater resources as and when required

  • Drive the creation, maintenance, and implementation of dedicated test suites and associated test cases

  • Set a strong example through hands-on testing, and review other tester’s reports while maintaining a tidy and prioritised backlog in coordination with the Project Manager

  • Lead daily bug triage, pre-reviewing the tickets beforehand and then discussing them with the team to allow for a collective agreement on follow up actions

  • Keep the project team & business stakeholders up to date with daily project QA reports on milestone progression, priorities and blockers

  • Ensure your respective project is released to the highest quality, both in terms of defect mitigation and usability experience

  • Work closely with Customer Support to investigate, document and where necessary push for swift resolution of Live issues, understanding where potential gaps existed and plugging these for future circumstances

  • Aligning with the Franchise QA Leads vision, standardise QA processes with other projects, providing feedback and suggestions to better them where necessary

  • Work with the Franchise QA Lead and Technical Test Manager to help support the incorporation and movement toward automated tests, using this to strengthen test efficiency

  • Provide release reports, test plans and various other documentation to key stakeholders

  • Monitor app health on a regular basis via tools such as New Relic, flagging and investigating concerning trends where applicable

  • Work alongside the Technical Test Manager to capture monthly Technical KPI data to be discussed with the project team

  • Regularly liaise with the Server QA team, using Charles and / or similar tools to monitor calls between the Client

  • In the absence of a client, test API calls via Postman or similar tools

  • Support the Franchise QA Lead in attaining the teams financial year goals through ownership and tracking of personal KPOs / OKRs

  • Good knowledge in the Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC)

What We're Looking For

  • Strong verbal/written communication & an excellent attention to detail

  • Strong time management, accountability, and organisational skills

  • Energetic, enthusiastic and self-motivated

  • A strong commercial awareness with an understanding of business priorities and goals

  • Ability to travel to our offshore team (averaging 5 days a year)

  • Exceptional reporting capabilities

  • Extensive knowledge of JIRA and / or similar bug tracking tools

  • A sound understanding of Charles, Postman, or similar tools to aid with test coverage

  • Knowledge of submission workflows for mobile applications (Apple/GooglePlay/Amazon)

  • Extensive experience in test suite creation and maintenance

Why Product Madness ?

You will be joining a global powerhouse where you will be part of a world-class talented team that creates remarkable hit games such as Heart of Vegas, Lightning Link, Cashman Casino, Mighty Fu, and Big Fish Casino.  The success of these titles has led to over 400 million downloads and more than 50 million active users. But there is no stopping us there, we also have a new games team that is working on bringing new hit games to the market. Product Madness is an Aristocrat Technologies company within its digital games division of Pixel United. 

Outstanding growth has seen us build Product Madness to more than 800 team members and counting, you can join one of our seven global talent hubs including London, USA, Canada, Spain, Poland, Ukraine & Israel.

You will be part of a company that is not only Mad about games but Mad about our people. Living by our value of people first, you will feel this firsthand from the moment you step into one of our fantastic studios. This is made possible by our amazing studio experience team who help make Product Madness such a fun place to work. Be it arranging endless snacks, weekly breakfasts & lunches, lavish Christmas & summer parties, happy hour drinks, social get-togethers and so much more. 


So what is stopping you from coming and joining the Madness?

Benefits:

  • Flexibility : Flexible working schedules & Hybrid mode (2 days/week in office)  

  • Health Benefits : Health care coverage on your first day of employment with competitive plans and virtual Health care offered  

  • Wellbeing : Employee Assistance Program (EAP) + Wellness spending account (500$)  

  • Time Off : 3 weeks + 4 floating days + 7 personal/sick days + Christmas shutdown  

  • Financial Benefits : 100% match up to 4% on Group RRSPs + SuperShare eligibility where for every 2 Aristocrat Technologies (ATI) shares you buy, up to the set maximum, you will receive 1 for free  

  • Team Member Assistance Fund : Up to $1,000 annually in financial support if you fall on hard times and need financial assistance    

  • Free lunch + happy hours in the office  

  • Access to LinkedIn Learning  

  • Fun monthly team building events   

  • + Many More  

Travel Expectations None

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