Bilingual Customer Service Associate

1 week ago


Markham, Ontario, Canada Quantum Management Services Ltd. Full time
Bilingual Customer Service Representative

Schedule: 3 days in-office, 2 days remote

We are seeking a motivated and customer-focused Bilingual Customer Service Representative for a 1-year term opportunity in Markham, Ontario. This hybrid position will allow you to work 3 days in-office and 2 days remotely, providing flexibility while delivering exceptional customer support. As a Bilingual Customer Service Representative, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience for both English and French-speaking clients.

Provide exceptional customer support to both English and French-speaking clients via phone, email, and chat.

- Ensure compliance with company policies and procedures.

Bilingual in English and French (both spoken and written).

- Minimum 1 year of experience in a customer service role.

- Proficiency in Microsoft Office Suite and experience with CRM systems is an asset.

- 3 days in-office, 2 days remote.

- Great opportunity to build your customer service career.

OUR VIRTUAL DOORS ARE OPEN We're also bringing the interviews to you by various web applications, virtually

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