Temporary Charter Scheduler in Calgary

19 hours ago

calgary, ab, Canada Southland Transportation Ltd. Full-time
Become a Charter Specialist/Scheduler with SOUTHLAND in Calgary for a temporary contract. Provide exceptional customer service to charter clients while managing inquiries and supporting drivers effectively.

As a Charter Specialist/Scheduler, you will address customer needs and enhance service delivery. This 14-month temporary position requires multitasking within a high-volume setting, focusing on client communication, schedule management, and operational support. Your role is pivotal in ensuring smooth charter operations, needing map reading ability and compliance knowledge.

Key Responsibilities:
• Answer inquiries via phone and email promptly
• Assist drivers with pick-up and drop-off questions
• Prepare charter waybills for clients efficiently
• Attend regular meetings to discuss charter operations
• Provide on-call support during evenings and weekends

Requirements:
• Knowledge of Highway Traffic Acts and Regulations
• Proficiency in Microsoft Office applications
• High-volume workload management skills
• Excellent communication with clients and drivers
• Familiarity with Calgary's road systems and attractions

Support SOUTHLAND's charter operations and enhance your skills in a dynamic role in Calgary.