Temporary Charter Scheduler in Calgary

2 weeks ago

Calgary AB, Calgary Census Division, AB; Alberta, Canada Southland Transportation Ltd. Full-time

Become a Charter Specialist/Scheduler with SOUTHLAND in Calgary for a temporary contract. Provide exceptional customer service to charter clients while managing inquiries and supporting drivers effectively. As a Charter Specialist/Scheduler, you will address customer needs and enhance service delivery. This 14-month temporary position requires multitasking within a high-volume setting, focusing on client communication, schedule management, and operational support. Your role is pivotal in ensuring smooth charter operations, needing map reading ability and compliance knowledge. Key Responsibilities:

  • Answer inquiries via phone and email promptly
  • Assist drivers with pick-up and drop-off questions
  • Prepare charter waybills for clients efficiently
  • Attend regular meetings to discuss charter operations
  • Provide on-call support during evenings and weekends
Requirements:
  • Knowledge of Highway Traffic Acts and Regulations
  • Proficiency in Microsoft Office applications
  • High-volume workload management skills
  • Excellent communication with clients and drivers
  • Familiarity with Calgary's road systems and attractions
Support SOUTHLAND's charter operations and enhance your skills in a dynamic role in Calgary. #J-18808-Ljbffr