Temporary Charter Scheduler in Calgary
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Become a Charter Specialist/Scheduler with SOUTHLAND in Calgary for a temporary contract. Provide exceptional customer service to charter clients while managing inquiries and supporting drivers effectively. As a Charter Specialist/Scheduler, you will address customer needs and enhance service delivery. This 14-month temporary position requires multitasking within a high-volume setting, focusing on client communication, schedule management, and operational support. Your role is pivotal in ensuring smooth charter operations, needing map reading ability and compliance knowledge. Key Responsibilities:
- Answer inquiries via phone and email promptly
- Assist drivers with pick-up and drop-off questions
- Prepare charter waybills for clients efficiently
- Attend regular meetings to discuss charter operations
- Provide on-call support during evenings and weekends
- Knowledge of Highway Traffic Acts and Regulations
- Proficiency in Microsoft Office applications
- High-volume workload management skills
- Excellent communication with clients and drivers
- Familiarity with Calgary's road systems and attractions