Customer Service Representative

7 days ago


Yarmouth, Canada goeasy Full time
If you are looking to join one of Canada's fastest growing companies, goeasy Ltd. is the place for you Recognized as one of North America's Most Engaged Workplaces, we want the best to join our team.

easyhome is Canada's largest lease-to-own business We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.

As a Customer Retention Specialist, you will maximize store revenues through management of customer accounts and payments past due, educating and empowering customers to achieve their financial goals through building credit.

No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.

What's in it for you:

Benefits and Perks package which goes beyond your base salary:

Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans - employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs - over 70% internal promotion rate

What you will do:

Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
Support retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver best in class service when supporting the delivery of our products to customers homes
Manage accounts receivables by monitoring overdue accounts on a weekly basis

Who you are as the successful candidate:

Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale - will care deeply for our customers
Full class driver's license with a driver's abstract in good standing
Ability to lift 50+ pounds and move large home goods is considered an asset
Able to pass background checks (criminal, employment)
Some experience in a customer-facing environment

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

  • Yarmouth, Nova Scotia, Canada Yarmouth appliances and home furnishings Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Yarmouth Appliances and Home Furnishings. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues in a timely and...


  • Yarmouth, Nova Scotia, Canada Yarmouth appliances and home furnishings Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Yarmouth appliances and home furnishings. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, and resolving any issues they...


  • Yarmouth, Nova Scotia, Canada Yarmouth appliances and home furnishings Full time

    At Yarmouth appliances and home furnishings, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesClient Communication: Respond to client inquiries and...


  • Yarmouth, Nova Scotia, Canada Yarmouth appliances and home furnishings Full time

    At Yarmouth appliances and home furnishings, we are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have a strong educational background and relevant work experience. The role involves advising clients on advertising and sales promotion strategies, answering written and oral inquiries, and addressing customer...


  • Yarmouth, Nova Scotia, Canada Cineplex Full time

    Job OverviewCineplex Entertainment is seeking a part-time Customer Service Representative to join our team at CPX Yarmouth. As a key member of our theatre staff, you will be responsible for ensuring our guests have an exceptional entertainment experience.Key ResponsibilitiesProvide exceptional customer service to our guestsWork collaboratively with our...


  • Yarmouth, Canada Sonova Full time

    Yarmouth, CanadaCustomer Care Representative - Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment?_ - Are you passionate about providing customer service that exceeds expectations?_ - If so, we think you belong here at **Connect Hearing** as a **Customer Care Representative**! - **Who we...


  • Yarmouth, Canada Enterprise Holdings Full time

    Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to...


  • Yarmouth, Nova Scotia, Canada Circle K Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at Circle K, you will be the face of our brand, providing exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Provide friendly and courteous service to customersOperate a cash register and process transactionsMake...


  • Yarmouth, Nova Scotia, Canada Yarmouth appliances and home furnishings Full time

    An exciting opportunity has arisen for a skilled Customer Service Agent to join the team at Yarmouth Appliances and Home Furnishings.This permanent role involves working with our clients to provide exceptional customer service, answering their inquiries, and resolving any issues they may have. Your excellent communication skills, patience, and ability to...


  • Yarmouth, Nova Scotia, Canada Yarmouth appliances and home furnishings Full time

    Job Summary: As a Customer Service Agent at Yarmouth Appliances and Home Furnishings, you will advise clients on advertising and sales promotion strategies, address customer complaints, and provide information to clients in a 30-35 hour per week role.Key Responsibilities:Consult with clients on advertising and sales promotion strategiesRespond to written and...


  • Yarmouth, Nova Scotia, Canada Circle K Full time

    About this role:As a Customer Service Representative at Circle K, you will be part of a dynamic team that provides fast and friendly service to our customers.Your key responsibilities:You will:Greet customers and provide a welcoming experienceRun the cash register and process transactions accurately and efficientlyMake purchase suggestions and enhance...


  • Yarmouth, Nova Scotia, Canada Cineplex Full time

    Job SummaryWe are seeking a highly motivated and energetic individual to join our team as a Part Time Guest Experience Associate at CPX Yarmouth. As a key member of our team, you will be responsible for ensuring our guests have an exceptional entertainment experience.Key ResponsibilitiesProvide exceptional customer service to our guestsWork effectively in a...

  • Sales Representative

    5 months ago


    Yarmouth, Canada Bruce Honda Full time

    Bruce Honda in Yarmouth has an opening for a highly organized and customer-focused Sales Representative who thrives in a fast-paced environment and has a passion for creating an amazing buying experience for your customers! By joining the team at Honda, not only will you work with Atlantic Canada's 3rd largest Automotive Group, you will be eligible for an...


  • Yarmouth, Nova Scotia, Canada Corporation Service Company Full time

    Are you passionate about delivering exceptional customer experiences and building strong relationships with clients?We are seeking a skilled Customer Service Partner to join our team at the Corporation Service Company. This role would be an ideal fit for someone who is internet savvy and seeking a career working with cutting-edge technology and global...


  • Yarmouth, Nova Scotia, Canada Giant Tiger Full time

    About This OpportunityGiant Tiger is recognized as an Employer of Choice, offering dynamic work environments with opportunities for a fulfilling career. As a Canadian-owned and operated retailer, we have a strong commitment to the community and over 60 years of success.We are hiring a Retail Sales Associate - Customer Service Specialist for our store. If you...

  • Client Service Partner

    6 months ago


    Yarmouth, Canada Corporation Service Company Full time

    Client Service Partner Yarmouth, Nova Scotia Monday-Friday, 9:00am - 6:00pm AST Hybrid Believe in doing work you can be proud of? We're the same.  As a Client Service Partner, you will be responsible for working with taking and fulfilling orders, as well as managing a portfolio of domain names. Additionally, you will be working with the Product...


  • Yarmouth, Nova Scotia, Canada Corporation Service Company Full time

    About the RoleWe are seeking a highly skilled Client Service Partner to join our team at Corporation Service Company. As a key member of our team, you will be responsible for working with clients to take and fulfill orders, as well as managing a portfolio of domain names.Key ResponsibilitiesBuilding and maintaining strong relationships with clients through...


  • Yarmouth, Nova Scotia, Canada Corporation Service Company Full time

    Client Service LiaisonAt Corporation Service Company, we're seeking a skilled Client Service Liaison to join our team.This role involves working closely with clients to provide exceptional customer service, manage domain names, and resolve technical issues.Key Responsibilities:Building and maintaining strong relationships with clients through excellent...


  • Yarmouth, NS, Canada goeasy Full time

    easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans. As a Customer Retention Specialist , you will maximize store revenues through management of customer accounts and payments past due,...

  • Branch Representative

    4 weeks ago


    Yarmouth, Nova Scotia, Canada Ultramar Full time

    About the Role:The Branch Representative supports day-to-day branch customer-facing operations, lubricant & wet stock inventory, inside sales, and branch administration tasks as assigned. This is a temporary casual position.Key Responsibilities:Support office team with customer-facing responsibilities, including call handling, front counter customer service,...