Bilingual Customer Service Representative

7 days ago

Montréal Qc, Canada K-Dental Inc. Full time

K-Dental has been a trusted partner to Canadian dental professionals for over 45 years, offering a comprehensive range of innovative products, equipment, and solutions to help practices thrive. With a strong commitment to service excellence, industry expertise, and long-standing relationships, K-Dental is proud to support the evolving needs of dental offices across the country. We are passionate about driving growth and delivering value, both to our clients and within our team. We are seeking a bilingual Customer Service Representative (English and French) to deliver outstanding support to our customers across phone and email. This is a hybrid role requiring 3 days/week in office, located at 165 Rue Barr, Saint-Laurent, QC H4T 1W6. In this role, you will be the first point of contact for product questions, order support, shipping updates, and issue resolution, ensuring every interaction is professional, accurate, and efficient. Job Overview: Customer Support (Phone & Email): Handle inbound customer calls and respond to customer emails in a professional, helpful manner Answer questions about products, availability, substitutions, and general

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