Information Technology Support Team Lead
2 weeks ago
Title : IT Support Shift Lead Role : St Thomas, On Position: Contract Key Responsibilities : Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports Accepting incoming incidents and customer inquiries Process service/support requests Systematic troubleshooting of problems in 1st and 2nd level support Create evaluations using Excel Maintain and manage asset data " Good hands-on with PowerBI To provide support for on call escalations and doing root cause analysis of given issueTo independently resolve tickets within agreed SLA of ticket volume and timeTo adhere to quality standards, regulatory requirements and company policiesWork on value adding activities such Knowledge base update & management, Training freshers, coaching analystsTo ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases"
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Information Technology Support Team Lead
2 weeks ago
Toronto, Canada KTek Resourcing Full timeInformation Technology Support Team Lead Location: St Thomas, On Type: Contract Key Responsibilities Administering and supporting IT systems in the production and office environment Installation and configuration of operating systems and specialized software Managing incoming and outgoing parts, including documentation and report creation Accepting incoming...
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Information Technology Support Team Lead
2 weeks ago
Toronto, Canada KTek Resourcing Full timeInformation Technology Support Team Lead Location: St Thomas, On Type: Contract Key Responsibilities Administering and supporting IT systems in the production and office environment Installation and configuration of operating systems and specialized software Managing incoming and outgoing parts, including documentation and report creation Accepting incoming...
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Information Technology Support Specialist
1 week ago
Toronto, On, Canada SkillMatrix.ca Full timeOur client is a leading healthcare provider in Ontario, operating one of the province’s most extensive networks of accredited diagnostic and clinical locations. Recognized among Canada’s Best Managed Companies, a Great Place to Work, a Consumer Choice Award recipient, and one of Canada’s Top Growing Companies, they continue to set benchmarks in...
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Team Lead
2 days ago
Toronto, Canada BMO Financial Group Full time4100 Gordon Baker Road Toronto Ontario,M1W 3E8 **Key Responsibilities** **Operational Leadership & Incident Management**: - Lead **Major Incident Management**, coordinating with internal teams and vendors for rapid resolution. - Oversee **Change Management** and **Problem Management** processes to minimize production disruptions. - Lead and collaborate...
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Information Technology Support Specialist
1 week ago
Toronto, ON, Canada SkillMatrix.ca Full timeOur client is a leading healthcare provider in Ontario, operating one of the province’s most extensive networks of accredited diagnostic and clinical locations. Recognized among Canada’s Best Managed Companies, a Great Place to Work, a Consumer Choice Award recipient, and one of Canada’s Top Growing Companies, they continue to set benchmarks in...
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Campus Support Team Lead
4 days ago
Toronto, Canada Soroc Technology Full time**CAREER OPPORTUNITY** **Job Title**: Campus Support Team Lead **Status**: Full-time **Department**: Field Operations **Reports to**: Deskside Support Manager **Location**: Toronto, ON **Summary**: **Key Accountabilities**: - Assist in managing the Deskside Support team day to day operations and scheduling to ensure that Deskside Support Service, the...
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Information Technology Support Team Lead
6 days ago
St Thomas, ON, Canada Raas Infotek Full timePosition: IT Support Lead Location: St. Thomas, ON/London, ON- Onsite contract Job description: : - Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports Accepting incoming incidents and...
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Information Technology Support Team Lead
6 days ago
St Thomas, ON, Canada Raas Infotek Full timePosition: IT Support Lead Location: St. Thomas, ON/London, ON- Onsite contract Job description: : - Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports Accepting incoming incidents and...
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Information Technology Support Team Lead
5 days ago
St Thomas, ON, Canada Raas Infotek Full timePosition: IT Support Lead Location: St. Thomas, ON/London, ON- Onsite contract Job description: : - Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports Accepting incoming incidents and...
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Information Technology Support Team Lead
5 days ago
St Thomas, On, Canada Raas Infotek Full timePosition: IT Support Lead Location: St. Thomas, ON/London, ON- Onsite contract Job description: : - Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports Accepting incoming incidents and...
