Information Technology Support Team Lead

1 day ago


St Thomas ON, Canada Raas Infotek Full time

Position: IT Support Lead Location: St. Thomas, ON/London, ON- Onsite contract Job description: : - Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports Accepting incoming incidents and customer inquiries Process service/support requests Systematic troubleshooting of problems in 1st and 2nd level support Create evaluations using Excel Maintain and manage asset data &quot Good hands-on with PowerBI To provide support for on call escalations and doing root cause analysis of given issueTo independently resolve tickets within agreed SLA of ticket volume and timeTo adhere to quality standards, regulatory requirements and company policiesWork on value adding activities such Knowledge base update & management, Training freshers, coaching analystsTo ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases Ritesh Rawat Raas infotek corporation 262 Chapman road, Suite 105A, Newark, DE-19702 Phone: 302-286-9831 Ext: 142, Email: ritesh.rawat@raasinfotek.com Website: raasinfotek.com



  • St Thomas, On, Canada Raas Infotek Full time

    Position: IT Support Lead Location: St. Thomas, ON/London, ON- Onsite contract Job description: : - Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports Accepting incoming incidents and...


  • St. Thomas, Canada Raas Infotek Full time

    Position: IT Support Lead Location: St. Thomas, ON/London, ON- Onsite contract Job description: : - Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports Accepting incoming incidents and...


  • St Thomas, Canada Raas Infotek Full time

    Position: IT Support Lead Location: St. Thomas, ON/London, ON- Onsite contract Job description: : - Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports Accepting incoming incidents and...


  • St Thomas, Canada Raas Infotek Full time

    Position: IT Support Lead Location: St. Thomas, ON/London, ON- Onsite contract Job description: : - Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports Accepting incoming incidents...


  • St Thomas, On, Canada HCLTech Full time

    Work Location: St Thomas, Ontario Work Mode: 5 days in office Salary Range: CAD 51,000 - 54,000 per annum Job Responsibilities: Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports...


  • St Thomas, ON, Canada HCLTech Full time €51,000 - €54,000

    Work Location: St Thomas, Ontario Work Mode: 5 days in office Salary Range: CAD 51,000 - 54,000 per annum Job Responsibilities: Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports...


  • St Thomas, On, Canada HCLTech Full time

    Work Location: St Thomas, Ontario Work Mode: 5 days in office Salary Range: CAD 51,000 - 54,000 per annum Job Responsibilities: Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports...


  • St. Thomas, Canada HCLTech Full time

    Work Location: St Thomas, OntarioWork Mode: 5 days in office Salary Range: CAD 51,000 - 54,000 per annum Job Responsibilities: Administering and supporting IT systems in the production and office environmentInstallation, configuration of operating systems and special softwareParts incoming and outgoing including documentation and creating reportsAccepting...


  • st thomas, Canada HCLTech Full time

    Work Location: St Thomas, OntarioWork Mode: 5 days in office Salary Range: CAD 51,000 - 54,000 per annum Job Responsibilities: Administering and supporting IT systems in the production and office environmentInstallation, configuration of operating systems and special softwareParts incoming and outgoing including documentation and creating reportsAccepting...


  • Toronto, On, Canada KTek Resourcing Full time

    Title : IT Support Shift Lead Role : St Thomas, On Position: Contract Key Responsibilities : Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports Accepting incoming incidents and customer...