IT Technician Level 1
1 week ago
As an I T Technician Level 1, your primary mandate will be to provide IT support to employees ans custumers. More precisely, you will have to : Be the resource person and first point of contact for users experiencing IT issues; Provide first-line technical support, helping users resolve issues with hardware, software, and applications; Escalate more complex issues to a Level 2 technician for further resolution; Ensure the installation and updating of software and computer systems; Provide basic advice and training to users to help them make better use of the installed systems and software; Create, modify, and delete user accounts in computer systems, as well as manage access rights; Perform regular maintenance tasks to prevent problems, such as security updates and performance checks; Monitor systems and networks to detect anomalies or potential problems before they become critical; Install and configure devices such as computers, cell phones, printers, scanners, and other IT equipment; Use remote support tools to diagnose and resolve issues for users who are not on site; Document solutions to common problems to assist in training new technicians and improve support efficiency; Collaborate with other IT teams to ensure quick and effective problem resolution; Perform all other related duties. REQUIREMENTS Hold a vocational diploma or college certificate in computer science ; Up to 2 years of experience in a similar position ; Knowledge of Windows, Linux, and VMware environments ; Have a strong command of French and English, both spoken and written, in order to communicate with our partners outside Quebec. Hold a valid driver’s license, as frequent travel may be required ; Attention to detail and thoroughness ; Demonstrate organizational skills; Ability to work in a team; Excellent customer service skills; Priority management.
-
IT Technician Level 1
2 weeks ago
drummondville, Canada Groupe Excelpro Full timeAs an IT Technician Level 1, your primary mandate will be to provide IT support to employees ans custumers. More precisely, you will have to : Be the resource person and first point of contact for users experiencing IT issues; Provide first-line technical support, helping users resolve issues with hardware, software, and applications; Escalate more complex...
-
IT Technician Level 1
2 weeks ago
Drummondville, Canada Groupe Excelpro Full timeAs an IT Technician Level 1, your primary mandate will be to provide IT support to employees ans custumers. More precisely, you will have to : Be the resource person and first point of contact for users experiencing IT issues; Provide first-line technical support, helping users resolve issues with hardware, software, and applications; Escalate more complex...
-
IT Technician Level 1
2 weeks ago
Drummondville, Canada Groupe Excelpro Full timeAs an IT Technician Level 1, your primary mandate will be to provide IT support to employees ans custumers. More precisely, you will have to : Be the resource person and first point of contact for users experiencing IT issues; Provide first-line technical support, helping users resolve issues with hardware, software, and applications; Escalate more complex...
-
IT Technician Level 1
1 week ago
Drummondville, Canada Groupe Excelpro Full timeAs an I T Technician Level 1, your primary mandate will be to provide IT support to employees ans custumers. More precisely, you will have to : Be the resource person and first point of contact for users experiencing IT issues; Provide first-line technical support, helping users resolve issues with hardware, software, and applications; Escalate more complex...
-
IT Technician Level 1
1 week ago
Drummondville, Canada Groupe Excelpro Full timeAs an IT Technician Level 1, your primary mandate will be to provide IT support to employees ans custumers. More precisely, you will have to :Be the resource person and first point of contact for users experiencing IT issues;Provide first-line technical support, helping users resolve issues with hardware, software, and applications;Escalate more complex...
-
informatique - IT Technician Level 1
1 week ago
Drummondville, QC JC C, Canada ExcelPro Full timeEn tant que technicien ou technicienne en informatique, vous aurez comme mandat principal de réaliser le support informatique aux employés ainsi qu'aux clients. Plus précisément, vous aurez à :Être la personne et le premier point de contact pour les utilisateurs ayant des problèmes informatiques ;Fournir une assisance technique de première ligne,...
-
IT Technician
3 days ago
Drummondville, Canada Soucy Full timeMission Do you enjoy field work, user support, and solving technical problems? Then this position is for you. As an IT technician, you will play a key role in supporting daily IT operations, primarily at Level 2, as well as maintaining, developing, and ensuring the reliability of IT environments. You will work in a structured environment where cybersecurity...
-
IT Technician
3 days ago
Drummondville, Canada Soucy Full timeMissionDo you enjoy field work, user support, and solving technical problems? Then this position is for you. As an IT technician, you will play a key role in supporting daily IT operations, primarily at Level 2, as well as maintaining, developing, and ensuring the reliability of IT environments. You will work in a structured environment where cybersecurity...
-
IT Technician
3 days ago
Drummondville, Canada Soucy Full timeMission Do you enjoy field work, user support, and solving technical problems? Then this position is for you. As an IT technician, you will play a key role in supporting daily IT operations, primarily at Level 2, as well as maintaining, developing, and ensuring the reliability of IT environments. You will work in a structured environment where cybersecurity...
-
IT Technician
3 days ago
drummondville, Canada Soucy Full timeMission Do you enjoy field work, user support, and solving technical problems? Then this position is for you. As an IT technician, you will play a key role in supporting daily IT operations, primarily at Level 2, as well as maintaining, developing, and ensuring the reliability of IT environments. You will work in a structured environment where cybersecurity...
