Customer Service Representative
6 days ago
Key ResponsibilitiesGuide new users in creating optimized accounts to increase awards for contracts, grants, and loans.Engage directly with users on our social media platform, providing prompt assistance for inquiries and concerns.Manage customer support interactions via our internal ticketing system, live chat, conferencing, and phone.Utilize in-house tools for beta testing to ensure our platform operates smoothly.Analyze data to detect trends, pinpoint issues, and identify areas for improvement.Explain how new and existing users benefit from the upcoming MatchAwards crypto coin/token ICO.Track and report platform bugs from user feedback, coordinating with the development team for solutions.QualificationsAt least three years of experience or relevant education in social media.Proficiency with various remote Internet tools such as VPN, CRM and monitoring tools.Understand cryptocurrency (coins/tokens) trading and transactions.Proficiency in digital marketing tools and platforms, including Hootsuite and Google Analytics.Excellent English communication skills, both written and spoken.Self-motivated, responsible and able to work independently in a remote setting.Multilingual skills (native or through tools like Google Translate/AI) are a plus.Join our team as a Customer Service Representative where your skills will contribute to creating an outstanding experience for our customers
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Customer Service Representative
2 weeks ago
Canada Customer Service Representative Hub Full timeWe are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader.ResponsibilitiesProvide prompt and professional responses to...
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Customer Service Representative
3 weeks ago
Canada, CA Customer Service Representative Hub Full timeWe are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader.ResponsibilitiesProvide prompt and professional responses to...
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Customer Service Representative
3 weeks ago
Canada Customer Service Representative Hub Full timeWe are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader.ResponsibilitiesProvide prompt and professional responses to...
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Customer Service Representative
3 weeks ago
Canada Customer Service Representative Hub Full timeWe are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader.ResponsibilitiesProvide prompt and professional responses to...
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Customer Service Experience Expert
3 weeks ago
Canada Customer Service Representative Hub Full timeWe are seeking a dedicated Live Chat Support professional with 0-5 years of experience to excel in our Customer Service Representative Hub.Job OverviewThe ideal candidate will be responsible for providing exceptional customer service through live chat, assisting readers and subscribers, and maintaining our reputation as a market leader.Key...
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Customer Service Support Specialist
2 weeks ago
Canada Customer Service Representative Hub Full timeWe are seeking a dedicated customer service professional to provide exceptional support through live chat. The ideal candidate will be responsible for delivering prompt and professional responses to customer inquiries, assisting with questions regarding subscriptions, content, and other services.About the RoleThis is a fantastic opportunity to work in a...
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Customer Service Representative
6 months ago
Canada Webhelp Full time**Customer Service/Support** **Location** - Canada*** Job Title: Customer Service Representative (Remote) **Job Description**: **JOB DESCRIPTION** The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of...
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Customer Service Representative
6 months ago
Canada Boutique La Vie En Rose Full timeJoin a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...
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Customer Service Representative
3 weeks ago
Canada APF Marketing Full timeAbout APF MarketingAPF Marketing is a leading provider of promotional products with a manufacturing facility in Montreal and a strong importing department.We're seeking a highly motivated Customer Service Representative to join our team.Key Responsibilities• Manage and support both French and English-speaking clients' inquiries and orders.• Prepare...
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Customer Service Representative
2 weeks ago
Canada Tech Mahindra Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service and support to our customers.Key ResponsibilitiesRespond to customer inquiries via phone, email, or chatResolve customer complaints in a timely and professional...
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Escalated Customer Service Representative
4 months ago
Canada, CA The Nationwide Group Full timeEscalated Customer Service RepresentativeJOB DESCRIPTIONThe Nationwide Group (TNG) is a pioneer in designing and developing outsourced financial services software, exclusively focused on creating comprehensive and customizable solutions for the real estate industry. Utilizing world-class technology, TNG delivers solutions to the entire mortgage life cycle...
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Customer Service Representative
6 days ago
Canada MatchAwards Full timeKey ResponsibilitiesGuide new users in creating optimized accounts to increase awards for contracts, grants, and loans.Engage directly with users on our social media platform, providing prompt assistance for inquiries and concerns.Manage customer support interactions via our internal ticketing system, live chat, conferencing, and phone.Utilize in-house tools...
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Customer Service Representative
6 months ago
Canada Colas Full time**Subsidiary**:McAsphalt **Mission**: Logistics Customer Service Agent is responsible for helping to maintain the day-to-day operation and administrative duties associated with Dispatch Center. This position you will interact directly with our customers both internal and external, recording and screening of all incoming orders, use dispatch computer and...
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Bilingual Customer Service Representative
6 months ago
Canada INTEGRATED FINANCIAL TECHNOLOGIES Full time**Your Talent, Your Terms | Results, Recognition and Rewards** Integrated Financial Technologies, as part of the Travelers Financial Group of Companies, offers unmatched custom Servicing Solutions for lenders including primary loan & lease servicing, customer service, collections, default management, as well as divisions in Consulting and Lead Management...
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Technical Support
6 months ago
Canada Webhelp Full time**Customer Service/Support** **Location** - Canada*** Job Title: Technical Support / Customer Service Representative (Remote) **Job Description**: **JOB DESCRIPTION** The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides...
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Customer Service
6 months ago
Canada Webhelp Full time**Customer Service/Support** **Location** - Canada*** Job Title: Customer Service / Technical Support Representative - Night Shift (Remote) **Job Description**: **JOB DESCRIPTION** The Customer Service / Technical Support Representative - Night Shift (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the...
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Customer Service Representative
2 weeks ago
Canada MatchAwards Full timeKey ResponsibilitiesGuide new users in creating optimized accounts to increase awards for contracts, grants, and loans.Engage directly with users on our social media platform, providing prompt assistance for inquiries and concerns.Manage customer support interactions via our internal ticketing system, live chat, conferencing, and phone.Utilize in-house tools...
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Customer Service Representative
2 weeks ago
Canada MatchAwards Full timeKey ResponsibilitiesGuide new users in creating optimized accounts to increase awards for contracts, grants, and loans.Engage directly with users on our social media platform, providing prompt assistance for inquiries and concerns.Manage customer support interactions via our internal ticketing system, live chat, conferencing, and phone.Utilize in-house tools...
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Customer Service Representative
2 weeks ago
Canada, CA MatchAwards Full timeKey ResponsibilitiesGuide new users in creating optimized accounts to increase awards for contracts, grants, and loans.Engage directly with users on our social media platform, providing prompt assistance for inquiries and concerns.Manage customer support interactions via our internal ticketing system, live chat, conferencing, and phone.Utilize in-house tools...
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Customer Service Representative
2 weeks ago
Canada MatchAwards Full timeKey Responsibilities Guide new users in creating optimized accounts to increase awards for contracts, grants, and loans. Engage directly with users on our social media platform, providing prompt assistance for inquiries and concerns. Manage customer support interactions via our internal ticketing system, live chat, conferencing, and phone. Utilize in-house...