Technical Supporter
7 hours ago
We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our client is seeking a versatile Application Support Analyst capable of managing both end-user support for enterprise systems like ApplyAlberta and SharePoint, and providing technical and operational support for large-scale content management, migration, and cloud infrastructure projects. This role is critical for maintaining system stability, supporting migration activities, and ensuring high stakeholder satisfaction across a complex enterprise environment. Role 1: Application Support & User Assistance Serve as the first point of contact for end-users, addressing inquiries related to applications such as ApplyAlberta, SharePoint, Office 365, and other enterprise tools. Manage, track, and resolve support tickets using help desk systems such as BMC Remedy, Cherwell, or MS TFS. Troubleshoot application issues, bugs, and performance problems, performing fixes, testing, and documentation updates. Support user onboarding, credential management, access permissions, and enforce security policies. Provide ongoing user training and develop documentation, FAQs, and troubleshooting guides. Collaborate with technical teams and stakeholders to resolve issues efficiently and improve user experience. Infrastructure & Migration Support Support the migration, upgrade, and decommissioning of legacy systems, including SharePoint sites, content archives, and on-premises applications. Assist with implementation and support of cloud services, including Azure, supporting hybrid and cloud-native environments. Support system configuration, security, and compliance, ensuring operational integrity and data security. Develop and update operational procedures, support documentation, and knowledge bases for ongoing support and training. Collaborate with project teams on system deployment, testing, and validation of new or updated platforms. Assist with migration planning, content
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Technical Supporter
4 days ago
Alberta, Canada Synechron Full timeWe are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps,...
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Technical Supporter
4 days ago
Alberta, Canada Synechron Full timeWe are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps,...
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Technical Supporter
1 week ago
Alberta, Canada Synechron Full timeWe are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps,...
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Technical Supporter
3 days ago
Alberta, Canada Synechron Full timeWe are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps,...
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Technical Support Specialist
2 weeks ago
Alberta (AB), Canada Robert Half Full timeJob Title: Technical Support / Desktop Support AnalystLocation: Edmonton, AB (Onsite)Contract Duration: 6 months (with possibility of extension)Job Overview:We are seeking a reliable and customer-focused Technical Support / Desktop Support Analyst to provide onsite IT support to end users for our client in Edmonton. The successful candidate will be...
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Technical Support Specialist
2 weeks ago
Alberta (AB), Canada Eagle Copters Full timeHeadquartered in Calgary, AB Eagle Copters Ltd. is a privately owned and operated business with over 40 years of experience in the helicopter industry. Eagle Copters has a well-earned reputation for taking a highly personalized approach to providing leading helicopter solutions to customers worldwide. Specializing in helicopter fleet management, including...
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Senior Technical Support Engineer
2 weeks ago
Alberta (AB), Canada RedARX Cyber Group Full timeRedarx Cyber Group Full-Time Canada (Remote + On-Site as required) Redarx Cyber Group is a rapidly growing Canadian MSP and cybersecurity provider operating on NIST and CIS frameworks. We support clients across Western Canada with a strong focus on Zero Trust, endpoint security, cloud architecture, and operational excellence.We are expanding our technical...
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L1 Support Hero
4 days ago
Edmonton, Alberta, TV J, Canada GAM Technical Services Full timeAbout GAM TechGAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions.Our mission is to create fun, success, and innovation for our people and customers. We live by our core values — Teamwork, Care, Communication, Accountability, and Positive Attitude — to ensure our...
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L1 Support Hero
4 days ago
Calgary, Alberta, TH Y, Canada GAM Technical Services Full timeAbout GAM TechGAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions.Our mission is to create fun, success, and innovation for our people and customers. We live by our core values — Teamwork, Care, Communication, Accountability, and Positive Attitude — to ensure our...
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L1 Support Hero
2 weeks ago
Edmonton, Alberta, TV J, Canada GAM Technical Services Full timeAbout GAM TechGAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions.Our mission is to create fun, success, and innovation for our people and customers. We live by our core values — Teamwork, Care, Communication, Accountability, and Positive Attitude — to ensure our...
