Customer Service Representative

2 weeks ago

Port Royal, Canada Uniform Works Limited - Powered by GALLS Full time

A local uniform and law enforcement equipment provider, Uniform Works Powered by GALLS, servicing government and private industries is seeking a Bi-lingual Customer Service Representative. Reporting to the Operations Manager, the ideal candidate is an energetic outgoing individual who is an exceptionally organized person. To be successful in this customer service role; multitasking and strong critical thinking skills are essential. Providing general sales and administrative support and performing a wide variety of tasks. Provide outstanding customer service via phone and email – identifying customer needs, place accurate orders, provide order status, handle basic invoice requests and credit/returns. Assess customer needs and provide requested information to customer in an effective verbal and written format Provide all available products and pricing to the customer so they can make an informed purchasing decision. Recommend products to exceed customer expectations and support add-on sales. Efficiently and accurately record all order/purchase order information including price, discounts, ship-to address, and ship via, item numbers, quantity and any notes related to the order or customer. Provide positive and quality customer service through one-call resolution. Document inbound inquiries with correct call disposition and resolution for proper tracking and reporting. Aid in specialist transfers by providing accurate and detailed information to ensure customer resolution. Initiates orders for replacement parts and/or for correcting errors (shortages, wrong item shipped, etc.) Utilize decision making and trouble-shooting skills to resolve customer concerns (i.e. freight costs, warranty guidelines, pricing, return orders, shipment delays and product concerns) Efficiently maintain ID verification process for restricted items Any other tasks reasonably assigned by management to help support the sales team, including but not limited to shipping/receiving. Qualifications Grade 12 or equivalent. A graduate of an approved Office Administration/Professional Secretarial diploma preferred. Excellent computer skills and experience in Microsoft Office Suite (especially proficient with Excel), and other general computer applications. Seeking a candidate with a minimum 3 year of experience in Office Administration or Customer Service Excellent communication skills, attention to detail Initiative, adaptability, and flexibility. Fluently bilingual in French and English Candidates may be asked to complete a criminal background and credit check before starting in the position Only candidates selected for interviews will be contacted. Salary will be dependent on qualifications and experience.

  • Customer Service Representative

    2 weeks ago

    Port Royal, Canada Uniform Works Limited - Powered by GALLS Full time

    A local uniform and law enforcement equipment provider, Uniform Works Powered by GALLS, servicing government and private industries is seeking a Bi-lingual Customer Service Representative. Reporting to the Operations Manager, the ideal candidate is an energetic outgoing individual who is an exceptionally organized person. To be successful in this customer...

  • Customer Service Representative

    5 days ago

    Mont-royal, Canada Groupe Marcelle Full time

    Located in Montreal, Quebec, the Canadian company Groupe Marcelle is a leader in the cosmetics industry. With the highest standards of quality and excellence, Groupe Marcelle develops, manufactures, and distributes care and makeup products and accessories with a portfolio of four brands: Marcelle, Watier, Annabelle and CW Beggs and Sons. At Groupe Marcelle...

  • Customer Service Representative

    2 days ago

    Port Moody, Canada U-Haul Full time

    **Customer Service Representative**: START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician, you will work as part of a supportive team to be the face of U-Haul’s...

  • Customer Service Representative

    5 days ago

    Port Coquitlam, Canada National Seating & Mobility Ltd. Full time

    Join Our Team as a Customer Service Representative! At National Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems. With a dedicated network of professionals across Canada, we specialize in delivering personalized mobility solutions that enhance independence, safety, and comfort for our clients. Our...

  • Customer Service Representative

    2 days ago

    Port Moody, Canada U-Haul Full time

    **Location**: 2500 Barnet Hwy, Port Moody, British Columbia V3H1W3 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a...

  • Customer Service Representative

    1 week ago

    Mont-royal, Canada BMO Financial Group Full time

    2305 chemin Rockland Mont-Royal Quebec,H3P 3E9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    6 days ago

    Port Moody, Canada U-Haul Full time

    Location:2500 Barnet Hwy, Port Moody, British Columbia V3H1W3 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...

  • Customer Service Representative

    1 day ago

    Port Moody, British Columbia, Canada U-Haul Full time

    Location:2500 Barnet Hwy, Port Moody, British Columbia V3H1W3 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service...

  • Customer Service Representative

    2 days ago

    Port Coquitlam, Canada Gold's Gym - British Columbia Full time

    **CUSTOMER SERVICE REPRESENTATIVE** Gold’s Gym Port Coquitlam is hiring part time Customer Service Representative, with potential to grow! Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you! **About Gold’s Gym** Gold’s Gym has been the authority on fitness since 1965. It was then that fitness legend Joe Gold...

  • Customer Service Representative

    2 weeks ago

    Port aux Basques, Canada Circle K Full time

    Store 6002099: 1 High Street, Port Aux Basques, Newfoundland and Labrador A0M 1C0 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift...