Healthcare Personal Care Specialist Lead

4 weeks ago

montreal administrative region, qc, Canada MWI Buying Group Full-time
Transform patient support with your leadership as a Personal Care Specialist Team Lead. This role focuses on operational efficiency and mentoring within a growing team.
The Personal Care Specialist Team Lead plays a key role in coordinating day-to-day operations while supporting the District Manager. Responsibilities include overseeing team schedules, responding to operational queries, and coaching team members to foster a high-performing environment. Your expertise in patient care will guide the team's development and engagement.
Key Responsibilities:
• Ensure adherence to schedules and task efficiency
• Address team questions and operational escalations
• Monitor key performance indicators and audit responsibilities
• Conduct performance development meetings with team
• Assist with employee engagement and morale management
Requirements:
• At least 3 years in Personal Care Specialist or related field
• Experience with team coordination and customer service skills
• Strong ability to analyze and suggest operational improvements
• Exceptional organization and time management capabilities
• Clear communication and collaborative working style
Commit to operational excellence and team growth as a Personal Care Specialist Team Lead.