Healthcare Personal Care Specialist Lead

1 day ago

Montreal administrative region, QC, Canada MWI Buying Group Full-time $70,000 - $90,000/year
Transform patient support with your leadership as a Personal Care Specialist Team Lead. This role focuses on operational efficiency and mentoring within a growing team. The Personal Care Specialist Team Lead plays a key role in coordinating day-to-day operations while supporting the District Manager. Responsibilities include overseeing team schedules, responding to operational queries, and coaching team members to foster a high-performing environment. Your expertise in patient care will guide the team's development and engagement.

Key Responsibilities
• Ensure adherence to schedules and task efficiency
• Address team questions and operational escalations
• Monitor key performance indicators and audit responsibilities
• Conduct performance development meetings with team
• Assist with employee engagement and morale management

Requirements:
• At least 3 years in Personal Care Specialist or related field
• Experience with team coordination and customer service skills
• Strong ability to analyze and suggest operational improvements
• Exceptional organization and time management capabilities
• Clear communication and collaborative working style Commit to operational excellence and team growth as a Personal Care Specialist Team Lead.