Business Manager
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Location
370 Queensway West, Simcoe, Ontario N3Y 2N2 (Volkswagen)
Hours
Monday to Thursday, 9am to 8pm; Friday and Saturday, 9am to 5pm.
Role and Responsibilities
- Offer vehicle financing and insurance to customers and provide a thorough explanation of aftermarket products and extended warranties.
- Provide customers a complete explanation of manufacturer and dealership service procedures and policies.
- Process cash, financing and leasing deals accurately and secure approvals through financial sources sanctioned by management.
- Track and report business office performance metrics.
- Exceed customer expectations with regards to customer service and follow up.
- Train and support sales employees with the accuracy of their PBS and other paperwork requirements.
- Foster a professional work workplace for sales employees by attending and contributing to the daily and weekly departmental meetings.
- Promote effective communication amongst dealership personnel.
- Ensure personnel are compliant with dealership and corporate Mitsubishi policies and procedures, and Governmental, OMVIC, MVDA, CPA and
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