Customer Service Representative
1 week ago
On-Site: Dartmouth, NSA local uniform and law enforcement equipment provider, Uniform Works Powered by GALLS, servicing government and private industries is seeking a Bi-lingual (English/French) Customer Service Representative.Reporting to the Operations Manager, the ideal candidate is an energetic outgoing individual who is an exceptionally organized person. To be successful in this customer service role; multitasking and strong critical thinking skills are essential.Providing general sales and administrative support and performing a wide variety of tasks.Provide outstanding customer service via phone and email – identifying customer needs, place accurate orders, provide order status, handle basic invoice requests and credit/returns.Assess customer needs and provide requested information to customer in an effective verbal and written formatProvide all available products and pricing to the customer so they can make an informed purchasing decision. Recommend products to exceed customer expectations and support add-on sales.Efficiently and accurately record all order/purchase order information including price, discounts, ship-to address, and ship via, item numbers, quantity and any notes related to the order or customer.Provide positive and quality customer service through one-call resolution.Document inbound inquiries with correct call disposition and resolution for proper tracking and reporting.Aid in specialist transfers by providing accurate and detailed information to ensure customer resolution.Initiates orders for replacement parts and/or for correcting errors (shortages, wrong item shipped, etc.)Utilize decision making and trouble-shooting skills to resolve customer concerns (i.e. freight costs, warranty guidelines, pricing, return orders, shipment delays and product concerns)Efficiently maintain ID verification process for restricted itemsAny other tasks reasonably assigned by management to help support the sales team, including but not limited to shipping/receiving.QualificationsGrade 12 or equivalent.A graduate of an approved Office Administration/Professional Secretarial diploma preferred.Excellent computer skills and experience in Microsoft Office Suite (especially proficient with Excel), and other general computer applications.Seeking a candidate with a minimum 3 year of experience in Office Administration or Customer ServiceExcellent communication skills, attention to detailInitiative, adaptability, and flexibility.Fluently bilingual in French and EnglishCandidates may be asked to complete a criminal background and credit check before starting in the positionOnly candidates selected for interviews will be contacted. Salary will be dependent on qualifications and experience.
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Customer Service Representative
3 weeks ago
Nova Scotia, Canada Uniform Works Limited - Powered by GALLS Full timeA local uniform and law enforcement equipment provider, Uniform Works Powered by GALLS, servicing government and private industries is seeking a Bi-lingual Customer Service Representative. Reporting to the Operations Manager, the ideal candidate is an energetic outgoing individual who is an exceptionally organized person. To be successful in this customer...
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Customer Service Representative
2 weeks ago
Nova Scotia, Canada Uniform Works Limited - Powered by GALLS Full timeA local uniform and law enforcement equipment provider, Uniform Works Powered by GALLS, servicing government and private industries is seeking a Bi-lingual Customer Service Representative. Reporting to the Operations Manager, the ideal candidate is an energetic outgoing individual who is an exceptionally organized person. To be successful in this customer...
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Remote Customer Service Representative
1 week ago
Nova Scotia, Canada OneMCI Full timeLOCATIONRemote Work-at-HomeJOB TYPEFull-TimePAY TYPESHourly + BonusBENEFITS & PERKSREMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular RaisesAPPLICATION DETAILSNo Resume Required, Phone InterviewPOSITION...
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Remote Customer Service Representative
5 days ago
Nova Scotia, Canada OneMCI Full timePOSITION OVERVIEWREMOTE CUSTOMER SERVICE REPRESENTATIVELooking for opportunities to work for a rapidly growing company? We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and...
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Customer Service Representative
2 days ago
Nova Scotia, Canada HGS Full time**Please note this is a remote opportunity** **Your Impact**: As a Customer Care Representative, you’ll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people’s day! We’ll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You’ll...
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Virtual Customer Service Representative
1 week ago
Nova Scotia, Canada Xplore Inc. Full time**Position Overview**: * Xplore is now hiring Virtual Customer Service Representatives in the Nova Scotia area to fully train and work all from the comfort of your own home! We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You will be...
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Nova Scotia, Canada OneMCI Full timeLOCATIONRemote Work-at-HomeJOB TYPEFull-TimePAY TYPESHourly + BonusBENEFITS & PERKSREMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular RaisesAPPLICATION DETAILSNo Resume Required, Phone InterviewPOSITION...
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Full-Time Remote Customer Service Representative
2 weeks ago
Nova Scotia, Canada OneMCI Full timeLOCATIONRemote Work-at-HomeJOB TYPEFull-TimePAY TYPESHourly + BonusBENEFITS & PERKSREMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular RaisesAPPLICATION DETAILSNo Resume Required, Phone InterviewPOSITION...
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Nova Scotia, Canada OneMCI Full timePOSITION OVERVIEWFULL-TIME REMOTE CUSTOMER SERVICE REPRESENTATIVE (NOVA SCOTIA)We are looking for full-time customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound calls, troubleshoot basic technical...
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Work-From-Home Customer Service Representative
2 weeks ago
Nova Scotia, Canada OneMCI Full timeLOCATIONRemote Work-at-HomeJOB TYPEFull-TimePAY TYPESHourly + BonusBENEFITS & PERKSREMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular RaisesAPPLICATION DETAILSNo Resume Required, Phone InterviewPOSITION...
