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Quality Control Lab Technician

2 months ago

scarborough, Canada Aromatics + Flavors Inc. Full time

Aromatics + Flavors Inc. utilizes a broad spectrum of natural and synthetic product chemical expertise to produce the best flavor and fragrance ingredients anywhere. Customer service, quick turn-around times and competitive pricing have been the goal of Aromatics + Flavors since its inception.


Responsibilities


Summary Statement


Under the supervision of the Lab/Regulatory Affairs Supervisor, this position is responsible to maintain quality standards by approving manufactured products prior to shipping, assisting laboratory technicians in project creation/ completion, sample formulation and packaging. In addition, the individual will interact with customers to ensure optimal satisfaction of products.


Duties and Responsibilities


  • Assists lab, utilizing formulas to create customer samples customers and reports any inconsistencies, malfunctions or variations of samples,
  • Performs routine testing and approval of all raw materials, semi-finished and finished products,
  • Performs quality control testing of outgoing material to customers,
  • Packages prepared samples for shipment and coordinates with various shipping companies to schedule shipment pickup.
  • Ensures customers are made aware shipment is on route. Generates/verifies COA's as necessary,
  • Maintains electronic and paper records by entering formulas, customers and projects
  • Manufactures customer orders.
  • Monitors and stocks library, ensure raw materials, flavors and fragrances, Maintains lab cleanliness and correctly stores tools/equipment,
  • Responds to email inquiries from clients, potential customers, and employees,
  • Attends meetings as required
  • Monitors manufacturing schedule to identify any missing materials that will be needed for retention purposes
  • Maintains cleanliness of the lab by washing all lab glassware, e.g. stir bars, beakers, jars, etc.
  • Receives all raw materials from suppliers and ensures the correct item, quantity, serial number, bar code and has proper corresponding documentation, weekly.
  • Orders all lab supplies, e.g. pipettes, stir bars, vials, gloves, etc.
  • Responsible for calibrating all lab equipment, e.g. Density Meter, Thermometers and Refractometer, monthly.
  • Assists in ensuring all applicable HACCP documentation is completed
  • Responsible for ordering shipping supplies for project desk, e.g. boxes, bubble wrap, packing peanuts, etc.,
  • Conducts an Exterior Good Manufacturing Practices walkthrough of the building, monthly.
  • Provides general back up to Administration department including taking calls, sending documents, and photocopying.
  • Attends and participates in weekly meetings, assists with special projects as needed,
  • Maintains an efficient, organized file and record management system both for electronic and paper correspondence and documents.


Qualifications


SKILLS & ABILITIES


Education and Experience

  • Post-Secondary education (College Diploma or University Degree) in Chemistry related background
  • Experience working in a lab-related setting is preferred
  • Experience in implementing and utilizing measurement systems analysis, statistical process control, process capability, and other quality techniques and certifications including HACCP is an asset
  • Experience using Apple-based computer programs and Microsoft programs such as Microsoft Excel, Outlook, and Word.


Knowledge, Skills and Abilities

  • Excellent organizational skills with the ability to manage multiple demands with competing deadlines.
  • Ability to establish positive working relationships with internal team and customers.
  • Ability to diffuse difficult situations and apply proactive problem-solving skills.
  • Ability to make effective decisions within the scope of work.
  • Ability to communicate effectively in the English language in writing and verbally to give and receive information.
  • Self-motivated with a positive attitude, and well organized to plan and organize assigned duties.
  • Flexible and adaptable to changing program needs.
  • Proficiency in the use of Apple computer software such as Filemaker
  • Proficiency in other languages is an asset.
  • Physical Effort:Lifting (Approximately 25 lbs) and bending may be required during shipment collection.
  • Eye-hand coordination during sample formulation and quality control testing.
  • Mental Effort:High attention to detail at all times.
  • Concentration and attention to detail are required for such tasks as quality control testing, sample formulation and packaging of completed products.
  • Multi-tasking between different priorities