Pharmacist HSAA

2 weeks ago


Calgary, Alberta, Canada Rexall Pharmacy Group ULC Full time
Job Purpose

To ensure the company's set goals and objectives (G&Os) are achieved and/or exceeded as a Staff Pharmacist, you will report to the Pharmacy Manager. You will assist the Pharmacy Manager in executing store level corporate and operational Rx policies and procedures regarding budgets, store operations, loss prevention, prescription dispensing and the provision of patient focused services.

Principal Responsibilities
  • Train and mentor pharmacy technicians and other pharmacy staff as assigned by the Pharmacy Manager. Act as a team leader in the absence of the Pharmacy Manager.
  • Evaluate all employees to ensure they follow all responsibilities outlined in the provincial health & safety legislation.
  • Supervise Pharmacy Technicians to ensure completion and/or accuracy of: Ordering replenishment merchandise, checking off all incoming pharmaceutical orders, ticketing current cost process and maintaining perpetual inventory on this merchandise.
  • Provide outstanding ongoing communication to ensure all employees are informed and knowledgeable in company news and business focuses.
  • Maintain the dispensary inventory level within the prescribed guidelines through accurate perpetual inventory records.
  • Ensure compliance to company policies and procedures, professional standards and applicable laws and regulations.
  • Responsible for supervising ongoing follow-up and collection of third-party receivables.
  • Daily operation, security, and upkeep of the dispensary computer, including daily and weekly data backup.
  • Maintenance of complete and accurate documentation when required by the various Colleges of Pharmacy, drugs plans (both public & private) as well as all Rexall programs and SOPs.
  • Drive sales to support advertised items, special promotions, in-store marketing initiatives and private brands, while driving excellence through store standards.
  • Implement accurate pricing and receiving procedures to minimize shrinkage in such areas as damaged goods, returns, internal and external theft.
  • Promote Company initiatives, programs, and services as appropriate.
  • Effective two-way communications with customers, physicians, suppliers, and other pharmacists.
  • Accurately and timely dispense all prescriptions.
  • Accurately and timely claim submission and/or registration of all patient focused services performed.
  • Practice within federal, provincial, regulatory, and legal requirements, provincial Code of Ethics, Standards of Practice, demonstrating professional integrity and acting to uphold a high level of professional standard of practice.
  • Ensure all privacy requirements are met, including customer confidentiality and consent management.
  • Ensures dispensary area meets Rexall's maintenance standards and College standards and regulations.
  • Addresse pharmacy practice questions.
  • Inspire and empower staff to participate and deliver the #ALLin experience for every customer/patient.
  • Uphold the company brand in the store and drive community.
  • Perform professional services to the full scope of pharmacist practice as deemed eligible and appropriate for the patients.
  • Support in resolving customer/patient issues in a timely manner.
  • Administer injections/immunizations as requested to maximize patient care.
  • Report any dispensing errors (Medication Incident) found to the Pharmacy Manager or reported to the Pharmacy Manager and head office within 24 hours.
  • Provide professional advice and applicable dialogue with patients on prescription and OTC products to provide excellent customer service and maximize customer loyalty.
  • Dispense prescriptions and consults with patients ensuring maximization of over the counter (OTC) and private brand sales.
  • Perform other duties as assigned to support Rexall Pharmacy Group ULC
Knowledge, Skills, and Experience
  • University Degree combined with valid Provincial Pharmacy license.
  • A member in good standing of the college of pharmacists, including a valid license in the store's province.
  • Excellent communication and organizational skills.
  • Strong digital literacy in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Strong intuition for business with acute understanding of financials and reporting.
  • Self-motivated to grow self and others, with strong coaching and mentoring abilities.
  • Strong customer/patient satisfaction orientation.
  • Exceptional multi-tasking skills with the ability to adapt to change.
  • Experience with streamlining workflows and improving processes is preferred.
  • Ability to achieve results and a 'can-do' attitude.
  • Ability to maintain the optimum balance between the profession of pharmacy and business of pharmacy.
  • Strong problem solving and analytical skills.
  • Ability to work productively as a member of a dynamic and fast-paced team.
Context and Environment

As the second in command to the Pharmacy Manager, you will be responsible for assisting in achieving all budgets and company objectives while maintaining the focus on total store contributions. You will work collaboratively with the larger Rexall organization to meet the needs/issues of the store.

Internal Communications

You will be able to interact effectively with store employees at all levels, Pharmacy Practice Leads, District Leaders, VP of Operations, Rexall Support Centre employees and management.

External Communications

You will have effective two-way communications with patients, physicians, suppliers, and other pharmacists.


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