Order Desk Clerk

1 day ago

saintléonard, Canada Thomson Tremblay inc. Full time

Order Desk clerk

We are looking for an Order Desk Clerk . This is a full-time contract with the possibility of permanence and benefits.

Location: Saint-Leonard

Salary: Between $21 and $24 depending on experience

Hours : 8am. to 5pm., Monday to Friday. Free parking on site.

Tasks :

Take customer orders (by phone or fax)

Invoice orders shipped to customers

Manage specific customer needs in collaboration with the Customer Service Coordinator

Follow up to ensure orders are prepared and products are available for next day shipment.

At the request of the customer and the needs, make the request to the quality control

Make the list of deliveries for our trucks

Complete the appropriate form when returning merchandise and submit it upon shipment

Perform inventory corrections

Contact customers to report order delays or other specific issues

Filing packing slips, order taking sheets and invoices

Make sure to file all customer information in their respective files

Clerical and administrative support

Archiving and organization of customer files

Reception of complaints and customer feedback to communicate it to the quality department

All other duties related to the position.

Requirements :

Bilingualism is required (French and English). As this position requires frequent interactions with international trading partners, the English language will be used daily at an advanced level.

A good knowledge of Microsoft Office Suite

College diploma in Administration

Relevant experience of 2 to 3 years

Judgment, interpersonal skills, courtesy, diplomacy, sense of organization, patience, versatility.

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