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Gas Station Operations Manager

2 months ago


Fort Erie, Ontario, Canada ESSO GAS STATION Full time
Job Summary

We are seeking a highly skilled and experienced Gas Station Manager to join our team at ESSO GAS STATION. As a key member of our operations team, you will be responsible for overseeing the daily activities of our retail fueling center and convenience store.

Key Responsibilities
  • Staff Management: Supervise and manage a team of staff members, ensuring they are equipped to provide excellent customer service and meet sales targets.
  • Market Research: Conduct market research to identify trends and opportunities, and develop strategies to increase sales and improve customer satisfaction.
  • Merchandise and Services: Determine the types of merchandise and services to be sold, and implement pricing and credit policies to maximize revenue.
  • Financial Management: Plan and manage budgets, monitor revenues and expenses, and make adjustments as needed to ensure financial stability.
  • Customer Service: Resolve customer complaints and issues in a timely and professional manner, ensuring high levels of customer satisfaction.
  • Staff Recruitment and Development: Recruit, hire, and train staff members to ensure they have the skills and knowledge needed to perform their duties effectively.
Requirements
  • Education: College or CEGEP diploma.
  • Experience: 1-2 years of experience in a retail or fueling center environment.
  • Skills: Strong leadership and communication skills, ability to work under pressure, and attention to detail.
Work Conditions and Physical Capabilities
  • Work Environment: Fast-paced retail environment with frequent customer interactions.
  • Physical Demands: Combination of sitting, standing, and walking.
Personal Suitability
  • Flexibility: Ability to adapt to changing circumstances and priorities.
  • Interpersonal Awareness: Strong communication and interpersonal skills.
  • Team Player: Ability to work collaboratively with colleagues to achieve team goals.