Sales Experience Coordinator

4 days ago


Oakville, Ontario, Canada Tesla Full time
Role Overview

Tesla is accelerating the world's transition to sustainable energy. As a Sales Experience Coordinator, you will play a critical role in delivering exceptional customer experiences throughout the sales and delivery process.

About the Role

As a key member of our team, you will be responsible for creating memorable experiences for our customers from initial contact to delivery day. Your primary focus will be on educating prospective customers about Tesla's product offerings, answering questions, and ensuring a seamless buying experience.

The ideal candidate will have excellent communication skills, be highly organized, and possess a passion for sustainable energy. You should be able to work effectively in a fast-paced environment, meet individual sales targets, and contribute to achieving monthly sales and delivery goals.

Key Responsibilities
  • Excite, engage, and educate prospective customers through calls, emails, or text and outbound events.
  • Help maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives.
  • Actively contribute to achieving monthly sales and delivery targets.
  • Provide exceptional customer service throughout the full sales and delivery cycle.
  • Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment.

Requirements
  • At least 1+ year of customer service and/or sales experience with a proven track record of meeting or exceeding goals.
  • Positive, enthusiastic attitude and passion for sustainable energy.
  • Proficient with Microsoft Office suite and CRM tools.
  • Ability to work evening hours, weekends, and holidays in a retail environment.
  • Must maintain a valid Class 5, G, or G2 driver's license for Canada.

Estimated Salary Range: $50,000 - $70,000 per annum

This role offers an exciting opportunity to join a dynamic team and make a meaningful contribution to Tesla's mission. If you are passionate about sustainable energy and delivering exceptional customer experiences, we encourage you to apply.

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