Food Service Operations Manager

22 hours ago


Oshawa, Ontario, Canada SUBWAY Full time
Job Overview

We are seeking an experienced Food Service Operations Manager to oversee the day-to-day activities of our food service team at SUBWAY.

About the Role

This is a challenging and rewarding opportunity for a motivated individual with strong leadership skills to join our team as a Food Service Operations Manager. As a key member of our operations team, you will be responsible for ensuring that our customers receive excellent service and high-quality products in a fast-paced environment.

In this role, you will supervise and coordinate the activities of staff who prepare and portion food, train them in job duties, sanitation, and safety procedures, and estimate ingredient and supplies required for meal preparation. You will also ensure that food and service meet quality control standards, prepare budget and cost estimates, address customer complaints or concerns, and maintain records of stock, repairs, sales, and wastage.

Responsibilities
  • Establish methods to meet work schedules and ensure that tasks are completed efficiently and effectively.
  • Supervise and check assembly of trays to ensure high-quality presentation.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
  • Prepare and submit reports to management on a regular basis.
  • Address customer complaints or concerns in a professional and courteous manner.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a similar role.
  • Excellent oral communication skills and ability to work well in a team environment.
  • Ability to stand for extended periods and work in a fast-paced environment.
Working Conditions

This role requires working in a fast-paced environment with frequent standing, walking, and lifting. The ideal candidate will have excellent physical stamina and be able to maintain a high level of energy throughout their shift.

Compensation

The estimated annual salary for this role is $45,000 - $55,000, depending on experience and qualifications.



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