Food Service Operations Manager

4 weeks ago


Oshawa, Ontario, Canada CoCo Fresh Tea & Juices Full time
Job Title:

Food Service Operations Manager

About the Role:

We are seeking a highly motivated and experienced Food Service Operations Manager to join our team at CoCo Fresh Tea & Juices. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our food service staff, ensuring that high-quality customer experiences are delivered consistently across all locations.

Key Responsibilities:

The successful candidate will have the following key responsibilities:

  • Manage and Coordinate Staff Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
  • Train and Develop Staff: Train staff in job duties, sanitation and safety procedures, and provide guidance on how to improve their performance.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock levels.
  • Customer Service: Ensure that food and service meet quality control standards, and address customers' complaints or concerns promptly and professionally.
  • Reporting and Record-Keeping: Prepare and submit reports on sales, inventory, and other relevant metrics, and maintain accurate records of stock, repairs, and wastage.
Requirements:

To be considered for this role, you will need:

  • 1-2 Years of Experience: A minimum of 1-2 years of experience in a similar role, preferably in the food service industry.
  • Leadership Skills: Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Attention to Detail: Strong attention to detail, with the ability to maintain accurate records and ensure consistency in customer experiences.
  • Physical Demands: Ability to stand for extended periods, work under pressure, and perform tasks that require physical effort.
Compensation:

The salary for this role is approximately $$$45,000 - $55,000 per year, depending on experience and qualifications.

About Us:

CoCo Fresh Tea & Juices is a leading fast-casual restaurant chain that specializes in fresh tea and juices. We are committed to delivering high-quality customer experiences and providing a positive work environment for our employees.



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