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Customer Success Specialist
2 months ago
AutoIQ is a forward-thinking dealership group that values its people as its greatest asset. We are committed to delivering exceptional customer experiences and strive for continuous improvement in our processes.
Job SummaryWe are seeking a highly motivated Sales Consultant to join our team of customer-focused professionals. As a Sales Consultant, you will be responsible for delivering unparalleled service to our customers, demonstrating a commitment to building and cultivating relationships, and driving sales growth.
Key Responsibilities- Customer Engagement: Develop and maintain strong relationships with customers to understand their needs and preferences.
- Sales and Revenue Growth: Meet or exceed sales targets by identifying and pursuing new business opportunities.
- Process Improvement: Collaborate with the team to identify areas for process improvement and implement changes to enhance customer satisfaction and sales efficiency.
- Team Collaboration: Work closely with colleagues to share best practices, provide support, and contribute to a positive and collaborative team environment.
- Education: High School Diploma or equivalent required; post-secondary education preferred.
- Experience: Previous retail sales/customer service experience required; experience in the automotive industry preferred.
- Licenses and Certifications: Unrestricted OMVIC license and dealership approval required.
- Growth and Learning: Ongoing training, coaching, and career path development opportunities.
- Innovation: A progressive and forward-thinking work environment that encourages creativity and innovation.
- Group Support: A collaborative team environment and shared services teams that support our dealerships.
- We Care About Your Well-being: Comprehensive benefit coverage, including healthcare, dental, LTD, and Employee and Family Assistance Programs.
