Food Service Team Lead
2 weeks ago
Job Summary: We are seeking a skilled Food Service Supervisor to join our team at Volkon Platz Hospitality Ltd. As a key member of our hospitality operations, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our culinary standards are met, and providing exceptional customer service.
Key Responsibilities:
- Establish and implement efficient work schedules to meet our high standards of service.
- Supervise and coordinate the activities of our food service staff, providing guidance and support as needed.
- Train new staff members in their job duties, sanitation procedures, and safety protocols.
- Estimate and order ingredients and supplies to ensure we have everything needed for meal preparation.
- Hire and manage our food service staff, ensuring they have the skills and knowledge required to excel in their roles.
- Monitor and maintain our quality control standards, ensuring that our food and service meet the highest expectations.
- Address customer complaints and concerns in a professional and courteous manner.
- Prepare and submit reports on our operations, providing valuable insights and recommendations for improvement.
Requirements:
- Secondary (high) school graduation certificate.
- 7 months to less than 1 year of experience in a similar role.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of our culinary genres and menu offerings.
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