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Key Holder

2 months ago

Halifax, Nova Scotia, Canada MAC Full time
Job Title: 3rd Key

Job Summary:

We are seeking a highly motivated and experienced Key Holder to join our team at MAC. As a Key Holder, you will play a critical role in supporting the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store.

Key Responsibilities:

  • Provide inspirational and personalized customer service to achieve sales and customer service targets.
  • Use your coaching and mentoring skills to lead by example and model the behaviors required by the sales team.
  • Carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rotational basis.
  • Support the Store Manager and Assistant Manager in achieving sales and customer service targets.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the sales team to achieve sales and customer service targets.

Requirements:

  • Proven retail experience preferably within cosmetics.
  • Ability to provide inspirational and personalized customer service.
  • Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
  • Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
  • Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

What We Offer:

MAC offers a competitive remuneration and benefits package, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)).