Key Holder
3 weeks ago
Job Summary
We are seeking a highly motivated and experienced Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of our MAC Halifax store. As a Key Holder, you will be responsible for leading by example, modeling behaviors that inspire the sales team to provide exceptional customer service and achieve sales targets. Your outstanding coaching and mentoring skills will be essential in developing the skills of the sales team, enabling them to deliver personalized and authentic customer experiences. Additionally, you will be responsible for carrying out essential start and end of day cash reconciliation, as well as opening and closing the store on a rotational basis. If you are a self-starter with previous retail experience and a passion for coaching and mentoring, this is an excellent opportunity to take on a supervisory role and develop your skills in a dynamic and fast-paced environment.Key Responsibilities
- Lead by example, modeling behaviors that inspire the sales team to provide exceptional customer service
- Develop the skills of the sales team through coaching and mentoring
- Carry out essential start and end of day cash reconciliation
- Open and close the store on a rotational basis
- Work collaboratively with the Store Manager and Assistant Manager to achieve sales targets
Requirements
- Proven retail experience preferably within cosmetics
- Ability to provide inspirational, authentic and personalized customer service
- Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
What We Offer
- Competitive hourly rate: $17.95 to $26.95 (depending on qualifications, skills, experience and/or budget)
- Opportunity to work with a leading prestige beauty brand
- Collaborative and dynamic work environment
- Opportunities for career growth and development
Equal Opportunities Employer
We are an equal opportunities employer and welcome applications from diverse candidates. Accommodations for job applicants with disabilities are available on request.
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