Sales and Brand Ambassador

3 weeks ago


Old Toronto, Canada ADIDAS Full time

Job Overview

We are seeking a highly motivated and customer-focused Sales and Brand Ambassador to join our team at Adidas. As a key member of our sales floor, you will be responsible for delivering exceptional customer service and driving sales through upselling and cross-selling opportunities.

About the Role

This is a full-time position that requires a strong passion for customer service, sales, and brand representation. You will be working in a fast-paced retail environment, interacting with customers, processing transactions, and maintaining store appearance.

Key Responsibilities

- Assist customers in selecting Adidas merchandise, providing information on product features, materials, technology, and functionality.
- Ensure Adidas' customer service standards are upheld by listening to customers' wants and needs, and providing product information when required.
- Drive and close sales by utilizing Adidas' selling techniques and the in-store AOS system (where available).
- Complete customer sales transactions (cash, credit, debit, etc.).
- Maintain store appearance, assist in processing and replenishing merchandise, and assist with customer service inquiries.
- Proficient knowledge of Adidas' products and programs, including technology, product information, and requirements, merchandise promotions, and advertising.
- Help to support and create a team environment by respecting co-workers.
- Adhere to Adidas' brand values and Sales Associate competencies.
- Assist with telephone duties.
- Adhere to company policy and procedures relating to inventory control.

Requirements

To be successful in this role, you must possess excellent communication and interpersonal skills, be able to work effectively in a team environment, and have a strong passion for delivering exceptional customer service. Additionally, you should be proficient in English and French (verbal and written), and have a high school diploma or general education degree (GED).

Salary and Benefits

The estimated salary for this position is $35,000 - $45,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and opportunities for career growth and development.


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