Service Liaison Specialist

1 week ago


Fredericton, New Brunswick, Canada Trius Inc. Full time
Job Title: Service Liaison Specialist

About the Role:
We are seeking a highly skilled Service Writer to join our team at Trius Inc. As a key member of our service team, you will be responsible for addressing customer complaints and concerns in a timely and professional manner.

Estimated Salary: $45,000 - $60,000 per year,
depending on location and experience.

Job Description:
The Service Writer will be responsible for:
- Addressing customer complaints or concerns
- Answering inquiries and providing information to customers
- Explaining the type and cost of services offered
- Obtaining and examining all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services
- Receiving payments

Requirements:
To succeed in this role, you will need:
- Attention to detail
- Ability to work in a fast-paced environment
- Excellent communication skills
- Organizational skills
- Reliability

Benefits:
We offer a comprehensive benefits package, including:
- Health benefits
- Dental plan
- Vision care benefits
- Financial benefits
- Bonus
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)

Work Environment:
This is an on-site position, requiring the candidate to work from our physical location. We do not offer remote work options.

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