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Shift Operations Manager

2 months ago

Burlington, Ontario, Canada Dominos Pizza Full time
Job Title: Shift Manager

We are seeking a highly skilled and experienced Shift Manager to join our team at Dominos Pizza. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures, and ensure that food and service meet quality control standards.
  • Operations Management: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns and ensure that their needs are met.
  • Reporting: Prepare and submit reports on sales, stock, and other relevant metrics.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 1 to less than 7 months of experience in a food service environment.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and flexibility to adapt to changing situations.
Work Environment:

As a Shift Manager at Dominos Pizza, you will work in a fast-paced environment with tight deadlines and be required to stand for extended periods. You will be part of a dynamic team that is committed to delivering exceptional customer service and high-quality food.

What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Team Environment: A dynamic and supportive team environment.