Customer Service Team Lead

2 months ago


Surrey, British Columbia, Canada Galactic Transport Logistics Limited Full time
Job Title: Customer Service Supervisor

We are seeking a highly organized and experienced Customer Service Supervisor to join our team at Galactic Transport Logistics Limited.

Key Responsibilities:
  • Supervise and lead a team of customer service representatives to ensure excellent customer experience.
  • Hire, train, and develop staff to meet business objectives.
  • Manage customer interactions, resolve issues, and provide solutions.
  • Develop and implement customer service strategies to improve customer satisfaction.
  • Collaborate with other departments to ensure seamless customer experience.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in customer service or a related field.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment.
  • Attention to detail and organizational skills.
Work Environment:

Our team works in a fast-paced environment with a focus on delivering excellent customer service. We offer a dynamic and supportive work environment with opportunities for growth and development.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
How to Apply:

If you are a motivated and experienced customer service professional looking for a new challenge, please submit your application, including your resume and a cover letter, to us.



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