Customer Service Team Lead

3 weeks ago


Surrey, British Columbia, Canada Hytech Paper Products Inc. Full time

Job Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at Hytech Paper Products Inc. The successful candidate will be responsible for leading a team of sales workers, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Lead and motivate a team of sales workers to achieve sales targets and provide exceptional customer service.
  • Develop and implement sales strategies to drive business growth and improve customer satisfaction.
  • Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions.
  • Collaborate with other departments to ensure seamless customer service and sales operations.
  • Ensure compliance with company policies and procedures.

Requirements:

  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a sales or customer service role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and meet sales targets.


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