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Food Service Supervisor

2 months ago

Bolton, Canada A&W Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at A&W. As a key member of our restaurant team, you will be responsible for ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our food service staff, including cooks, food service counter attendants, and food preparers.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Operations and Management
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supplies required for meal preparation and maintain records of stock, repairs, sales, and wastage.
    • Prepare and submit reports to management.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
  • Teamwork and Communication
    • Work collaboratively with other team members to achieve common goals and objectives.
    • Communicate effectively with staff, management, and customers to ensure a positive and efficient work environment.
Requirements
  • Education and Experience
    • No degree, certificate, or diploma is required for this role.
  • Work Environment
    • Fast-paced environment with tight deadlines.
  • Physical Demands
    • Standing for extended periods.
    • Bending, crouching, kneeling.
    • Walking.
  • Personal Suitability
    • Client focus.
    • Efficient interpersonal skills.
    • Flexibility.
    • Team player.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.