Digital Media Liaison

2 weeks ago


Mississauga, Ontario, Canada AppleOne Full time

Job Summary: We are seeking a skilled Social Media Representative to join our team at AppleOne. The ideal candidate will be responsible for monitoring and responding to customer comments on social media platforms, providing excellent customer service, and working well under pressure to meet deadlines.

Key Responsibilities:

• Monitoring their social media sites like Twitter, Facebook, and TikTok

• Responding to customer comments on Social Media platforms

• Providing excellent customer service

Requirements:

• Must have excellent written and verbal communication skills

• Excellent organizational and communication skills

• Time Management skills

• Highly organized, able to prioritize effectively and work independently in a fast-paced environment

• Knowledge of social media platforms and its capabilities

• Ability to work well under pressure, meet deadlines, and effectively manage resources

Work Schedule:

The Social Media Customer Support team rotates shifts on a weekly basis. Must be able to work every major statutory holiday, aside from Christmas Day and New Year's Day. Weekend shifts run from 10am to 6pm, and weekday shifts run from 8am to 4pm and 11am to 7pm. Need to have open availability to work within these hours.



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