Dedicated Service Representative

2 weeks ago


Jasper, Canada Athabasca Motor Hotel 1972 Ltd. Full time
Job Summary

We are seeking a highly motivated and customer-focused Food and Beverage Server to join our team at Athabasca Motor Hotel 1972 Ltd. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is enjoyable and memorable.

About the Role

This is a permanent position working approximately 35 to 44 hours per week. You must be of legal age to mix and serve alcoholic beverages and have excellent communication skills. Previous experience in the field is an asset but not required.

Main Responsibilities
  • Serving Guests: Greet patrons, present menus, make recommendations, and answer questions regarding food and beverages. Serve food and beverages promptly and efficiently.
  • Taking Orders: Take orders accurately and relay them to the kitchen and bar staff. Ensure that all orders are fulfilled to the guest's satisfaction.
  • Cash Handling: Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques, or room billings. Balance cash and record sales accurately.
  • Providing Excellent Service: Address customers' complaints or concerns in a professional manner, providing solutions to ensure their satisfaction.
Requirements
  • Education: Secondary (high) school graduation certificate is required.
  • Licenses and Certifications: ProServe program, Food Safety Certificate, and Safe Food Handling certificate are assets.
  • Physical Abilities: Must be able to stand for extended periods, lift up to 9 kg (20 lbs), and work in a fast-paced environment.
What We Offer
  • Competitive Salary: $40,000 - $55,000 per year, based on experience.
  • Benefits Package: Comprehensive benefits package including health care plan, dental plan, disability benefits, vision care benefits, life insurance, and long-term care insurance.
  • Relocation Assistance: Willing to relocate for this position.
How to Apply

If you are a dedicated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter explaining why you would be a great fit for this role.



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