Client Service Representative

6 months ago


Jasper, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site._

How you'll succeed
- Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
- Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Who you are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Jasper

Employment Type

Regular

Weekly Hours

15

**Skills**:
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Services, Interpersonal Communication, Standards Compliance, Transaction Services



  • Jasper, Canada HUB International Full time

    Hi, we’re HUB! We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world...


  • Jasper, Canada Pursuit Collection Full time

    Job DescriptionCreate memorable experiences for our guests by providing exceptional service that inspires tomorrow's adventure.Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other...


  • Jasper, Canada Athabasca Motor Hotel 1972 Ltd. Full time

    About the JobThis is an excellent opportunity for a motivated and detail-oriented individual to join our team at Athabasca Motor Hotel 1972 Ltd. as a Front Desk Representative. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring that every stay with us is...


  • Jasper, Canada Athabasca Motor Hotel 1972 Ltd. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Food and Beverage Server to join our team at Athabasca Motor Hotel 1972 Ltd. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is enjoyable and memorable.About the RoleThis is a permanent position...


  • Jasper, Canada Athabasca Motor Hotel 1972 Ltd. Full time

    About the RoleWe are seeking a highly motivated Food and Beverage Server to join our team at Athabasca Motor Hotel 1972 Ltd. As a Food and Beverage Server, you will be responsible for delivering exceptional customer service and ensuring that our guests have an enjoyable dining experience.

  • Client Advisor

    1 week ago


    Western Alberta (Jasper), Canada RBC Full time

    Job Summary Job Description What is the opportunity? This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC...

  • Client Advisor

    1 week ago


    Western Alberta (Jasper), Canada RBC Full time

    Job SummaryJob Description What is the opportunity? This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC...


  • Jasper, Canada Montana's Jasper Full time

    Key Responsibilities:Supervise Food Preparation: Lead kitchen staff in food preparation and service, ensuring quality control and customer satisfaction.Coordinate Staff Activities: Supervise and coordinate staff activities to maintain efficient workflows.Train Staff: Train staff on job duties, sanitation, and safety procedures to ensure effective team...


  • Jasper, Canada Beavertails Full time

    Job Summary:We are seeking a detail-oriented Food Service Attendant to join our team at Beavertails. The ideal candidate will be able to work in a fast-paced environment, maintain accurate records, and provide excellent customer service.Key Responsibilities:Maintain records of food quantities usedPackage take-out foodPortion and wrap foodsPrepare and serve...


  • Jasper, Canada Beavertails Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Work setting**: - Restaurant **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate and order ingredients...


  • Jasper, Canada FRESHII #1545 Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate and order ingredients and supplies - Ensure food...


  • Jasper, Canada Beavertails Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Work setting**: - Restaurant **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate ingredient and...


  • Jasper, Canada ONE SUSHI Full time

    Job RequirementsAt ONE SUSHI, we are seeking a Food Service Supervisor to join our team. Requirements include a Secondary (high) school graduation certificate and 2 years to less than 3 years of experience. The ideal candidate will have effective interpersonal skills and a client-focused attitude.Work Environment:Restaurant settingFast-paced...


  • Jasper, Canada KFC Full time

    Job Title: Food Counter Service AssociateJob Summary: We are seeking a food counter service associate to join our team at KFC. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.Responsibilities:Prepare and serve food to customers at the counter or buffet tables.Portion and wrap foods to order, and...


  • Jasper, Canada Haldi Fine Indian Cuisine Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Hire food service...


  • Jasper, Canada Beavertails Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingRestaurantTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Ensure that food...


  • Jasper, Canada Montana's Jasper Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEnsure that food and service meet quality control standardsAddress customers'...


  • Jasper, Canada Beavertails Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearWork settingRestaurantTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation...


  • Jasper, Canada FRESHII #1545 Full time

    Education: Secondary (high) school graduation certificateExperience: 2 years to less than 3 yearsTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Ensure that food and...


  • Jasper, Canada FRESHII #1545 Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Ensure that food and service meet...