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Restaurant Operations Manager

2 months ago


Kingston, Ontario, Canada Best Value Hotel LP No.1 Full time

{"h2": "Job Summary", "p": "We are seeking a highly skilled Restaurant Operations Manager to join our team at Best Value Hotel LP No.1. As an Assistant Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a high level of food quality. If you have a passion for hospitality and leadership, we encourage you to apply for this exciting opportunity.", "h2": "Key Responsibilities", "ul": [{"li": "Evaluate daily operations to ensure efficiency and productivity"}, {"li": "Monitor revenues to determine labor costs and make data-driven decisions"}, {"li": "Supervise staff to ensure excellent customer service and high-quality food"}, {"li": "Plan and organize daily operations, including menu planning and inventory management"}, {"li": "Set staff work schedules and ensure adequate staffing levels"}, {"li": "Train staff on new procedures and policies"}, {"li": "Balance cash and complete balance sheets, cash reports, and related forms"}, {"li": "Conduct performance reviews and provide feedback to staff"}, {"li": "Enforce provincial/territorial liquor legislation and regulations"}, {"li": "Organize and maintain inventory, including ordering supplies and managing stock levels"}, {"li": "Ensure health and safety regulations are followed"}, {"li": "Leading/instructing individuals to achieve team goals"}, {"li": "Address customers' complaints or concerns in a professional manner"}, {"li": "Provide customer service and resolve issues in a timely and efficient manner"}, {"li": "Manage events, including weddings, conferences, and other special occasions"}, {"li": "Perform opening and closing activities, including setting up and cleaning the restaurant"}, {"li": "Ensure that food and service meet quality control standards"}], "h2": "Supervision", "p": "You will be responsible for supervising a team of more than 20 people, including servers, bartenders, cooks, and other restaurant staff.", "h2": "Work Conditions and Physical Capabilities", "ul": [{"li": "Fast-paced environment with tight deadlines"}, {"li": "Work under pressure to meet customer demands and maintain high standards"}, {"li": "Repetitive tasks, including standing for extended periods and lifting heavy objects"}, {"li": "Attention to detail to ensure accuracy and quality"}, {"li": "Combination of sitting, standing, walking, and lifting"}], "h2": "Personal Suitability", "ul": [{"li": "Accurate and detail-oriented"}, {"li": "Client-focused and able to provide excellent customer service"}, {"li": "Dependable and reliable, with a strong work ethic"}, {"li": "Efficient interpersonal skills and ability to multitask"}, {"li": "Excellent oral and written communication skills"}, {"li": "Flexible and able to adapt to changing situations"}, {"li": "Organized and able to prioritize tasks"}, {"li": "Reliable and able to maintain confidentiality"}, {"li": "Team player with a positive attitude"}], "h2": "Screening Questions", "p": "Please answer the following questions: Are you currently legally able to work in Canada?", "h2": "Experience", "p": "We are looking for candidates with 2 years to less than 3 years of experience in a similar role.", "h2": "Health Benefits", "ul": [{"li": "Dental plan"}, {"li": "Health care plan"}, {"li": "Vision care benefits"}], "h2": "Financial Benefits", "ul": [{"li": "Group insurance benefits"}, {"li": "Life insurance"}], "h2": "Other Benefits", "ul": [{"li": "On-site amenities"}, {"li": "Paid time off (volunteering or personal days)"}, {"li": "Team building opportunities"}]