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Program Officer

2 months ago

Mississauga, Ontario, Canada The Pentecostal Assemblies of Canada Full time
Job Summary

The Program Officer will provide critical support to the Director of International Programs in managing a portfolio of ERDO's programs, specifically in the area of Crisis Response and Community Development. This role requires a strong understanding of humanitarian aid principles, policies, and trends, as well as excellent organizational and communication skills.

Key Responsibilities
  • Provide guidance and oversight to program partners in the design and planning of programs and responses, development of proposals, tracking of project implementation, monitoring and evaluation of results, and preparation of reports.
  • Review plans and proposals to ensure alignment with the ERDO International Programs Framework and international best practices.
  • Oversee implementation, achievement of expected outcomes, and budgetary requirements through timely monitoring and reporting and active correspondence with partners.
  • Manage Canadian Foodgrains Bank (CFGB) food assistance programs and facilitate partner capacity development trainings.
  • Develop and implement reporting tools and management, analysis, and compilation of program data and consolidated reports from crisis response programs.
  • Develop and facilitate regional and global platforms for enhanced communication, peer support, and opportunities for learning and sharing between ERDO and partners.
  • Monitor trips to crisis response program locations, requiring international travel.
Domestic Crisis Response
  • Build relationships and develop a network with PAOC districts and local church leadership and other domestic stakeholders.
  • In collaboration with the CEO, Director of International Programs, and key PAOC stakeholders, develop framework and procedures for domestic crisis response programs.
  • Actively monitor developing and sudden onset crises together with PAOC districts and local churches.
  • Timely review of domestic crisis response proposals and implementation of new approved responses.
  • Manage a portfolio of domestic crisis response programs, often in partnership with PAOC districts and local churches.
  • Provide implementing partners with support in design and planning, implementing, monitoring, and reporting on crisis response initiatives.
  • Active and timely monitoring of programs to ensure effectiveness of programs, alignment with humanitarian best practices and standards, and compliance with programming practices and policies.
  • Management, analysis, and compilation of program data and reports using a variety of data management and reporting tools.
Fundraising and Communication Updates
  • Provide regular programming updates, information, and reports to ERDO board, donors, staff, and other stakeholders regarding activities in program portfolio.
  • Ensure the collection, compilation, organization, and archiving of data and reports.
  • Active cooperation with relevant ERDO staff regarding communication and finances.
  • Support the preparation of donor appeals and respond to donor correspondence as needed.
Professional Development and Networking
  • Active participation in relevant trainings, workshops, online webinars, and other learning opportunities to increase and update understanding and skills related to child development and safeguarding, community development, crisis response, and program management.
  • Regular attendance at Humanitarian Response Network (HRN), Canadian Foodgrains Bank (CFGB), and Global Pentecostal Relief and Development Partners meetings, working groups, trainings, and workshops.
  • Active independent reading and research of relevant literature, news, and reports.
Required Skills
  • Understanding of principles, policies, and trends within the humanitarian aid sector.
  • Understanding of results-based management.
  • Strong written and oral English communication skills.
  • Exceptional organization skills and attention to detail.
  • Ability to make quality decisions within the scope of authority.
  • Ability to take initiative and manage multiple activities with efficiency and accuracy.
  • Ability to develop and implement improvements in work processes.
  • Ability to manage tight deadlines, unpredictable circumstances, and occasionally hectic work environments.
  • Experience working effectively in a team environment.
  • Excellent interpersonal skills to enable good working relationships with all areas of the organization.
  • High-level proficiency with Microsoft suite of programs and online communication tools.
  • Ability and willingness for international travel; travel into program countries is required.
  • Commitment to the Mission, Vision, and Core Values of ERDO.
  • Command of a language relevant to ERDO's programming portfolio (e.g. French, Spanish, Arabic, or Swahili) is an asset.
Education Required
  • University degree in a relevant field.
Experience Required
  • 3-5 years experience in a similar role or other notable relevant work experience.
  • Field experience working with community development or crisis response programs is an asset.