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Technical Content Specialist
2 months ago
About the Role:
The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions, to support the Government Entity's mission.
This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner, ensuring that technical information is conveyed effectively to diverse audiences.
This individual will also meet with customer representatives frequently in order to understand required content and technical specifications, fostering strong relationships and ensuring that documentation meets the needs of stakeholders.
Key Responsibilities:
- Explain technical ideas in simple language, making complex information accessible to a broad range of users.
- Meet with customer representatives to establish technical specifications and understand required content, ensuring that documentation is accurate and relevant.
- Create user documentation for a variety of materials, including guides, manuals, and references, to support the Government Entity's operations.
Qualifications:
- Bachelor's degree or equivalent experience in a related field, such as technical writing, communications, or a related field.
- Experience in the technology industry, with a strong understanding of technical concepts and documentation best practices.
- Strong written and verbal communication skills, with the ability to explain complex information in a clear and concise manner.
- Ability to understand highly technical information and convey it in a way that is easy to understand.