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Client Service Associate

1 month ago

PointeClaire, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time
About the Role

We are seeking a highly skilled and motivated Client Service Associate to join our team. As a Client Service Associate, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Provide timely and effective responses to client inquiries via phone, email, and in-person
  • Resolve client issues and concerns in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless client experience
  • Stay up-to-date on product and service offerings to provide accurate information to clients
  • Meet or exceed client satisfaction targets
Requirements
  • High school diploma or equivalent required; post-secondary education in a related field an asset
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Ability to maintain confidentiality and handle sensitive information
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to make a real difference in the lives of our clients