Customer Experience Ambassador
7 days ago
We are seeking a dynamic Customer Experience Ambassador to join our team at Videotron's Guildford Town Centre location. As a key member of our sales floor, you will be responsible for delivering exceptional customer experiences and driving sales through product demos, device support, and general inquiries.
Company OverviewVideotron is a leader in the movement to bring affordable wireless services to Canadians. We pride ourselves on creating an inclusive workplace that values diversity and promotes accessibility. Our goal is to provide a work environment where each individual can thrive and reach their full potential.
Estimated Salary: $17.40 per hour plus commissionsThis unionized role offers a competitive salary, as well as opportunities for growth and development within our company. We are committed to providing our employees with the resources they need to succeed and advance in their careers.
About the RoleThe ideal candidate will be an outgoing and enthusiastic individual who is passionate about technology and communication. You will be an integral part of our welcoming and diverse environment, working closely with colleagues to deliver exceptional customer experiences and drive sales.
Key Responsibilities:- Engage customers through product demos, device support, and general inquiries
- Build genuine connections with customers to drive sales and loyalty
- Collaborate with colleagues to create a positive and inclusive store environment
To be successful in this role, you will require excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You should also be comfortable learning new technologies and adapting to changing situations.
BenefitsWe offer a comprehensive benefits package, including customizable health and dental coverage, company-matched pension options, and access to our wellness program. Our Employee Assistance Program provides support for physical, psychological, financial, and social well-being, while our Virtual Healthcare option allows you to seek medical attention remotely.
About UsVideotron is a leader in the Canadian telecommunications industry, dedicated to delivering exceptional customer experiences and innovative products. We are committed to creating a workplace culture that values diversity, equity, and inclusion, and we strive to make a positive impact in the communities we serve.
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