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Business Process Optimization Specialist

2 months ago


Toronto, Ontario, Canada BMO Full time
Job Summary

We are seeking a highly skilled Business Operations Analyst to join our team at BMO. As a key member of our organization, you will be responsible for investigating and identifying strategies to optimize business operations and services, and informing business decisions.

Key Responsibilities
  • Elicit business requirements and analyze feasibility to ensure solutions/initiatives achieve the expected business outcomes.
  • Support various project teams across the project lifecycle to ensure development is aligned with the business requirements.
  • Develop informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements.
  • Apply depth of domain & functional expertise for the assigned portfolio to drive the expected business value.
  • Break down strategic problems, and analyze data and information to provide insights and recommendations.
  • Build test cases in order to validate business requirements and End-User Testing results.
Qualifications
  • Foundational level of proficiency in Agile Delivery and Development, Data analysis, Learning Agility, Process improvement and optimization, Organization process optimization, Business architecture frameworks, Stakeholder Analysis and Management, Digital Fluency, and Systems Thinking.
  • Intermediate level of proficiency in Business requirements definition and analysis, Insights development and reporting, Application functional design, Functional Analysis, Verbal & written communication skills, Collaboration & team skills, Analytical and problem solving skills, and Data driven decision making.
Requirements
  • Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Technical proficiency gained through education and/or business experience.
What We Offer

We offer a competitive salary range of $60,000 to $111,700 per year, as well as a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

We are committed to an inclusive, equitable and accessible workplace, and we strive to help our employees grow and make an impact. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.