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Restaurant Operations Manager

1 month ago

Woodstock, Ontario, Canada TWICE THE DEAL Full time
Job Summary

We are seeking a highly skilled Restaurant Manager to join our team at TWICE THE DEAL. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Manage and supervise a team of 5-10 employees, providing guidance and support to ensure excellent customer service and a smooth dining experience.
  • Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Conduct performance reviews to identify areas for improvement and provide constructive feedback to team members.
  • Organize and maintain inventory, ensuring that all necessary supplies are stocked and available for use.
  • Ensure health and safety regulations are followed, maintaining a clean and safe environment for customers and employees.
  • Negotiate with clients for catering or use of facilities, providing exceptional customer service and building strong relationships.
  • Address customers' complaints or concerns, resolving issues promptly and professionally.
  • Provide customer service, responding to customer inquiries and resolving issues in a timely manner.
  • Plan, organize, direct, control, and evaluate daily operations, ensuring that all tasks are completed efficiently and effectively.
Requirements
  • 7 months to less than 1 year of experience in a restaurant management role.
  • Secondary (high) school graduation certificate.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
  • Ability to work in a fast-paced environment, with a high level of attention to detail and organizational skills.
  • Knowledge of electronic cash registers, MS Office, MS Outlook, and MS Windows.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure your success in the role.
How to Apply

If you are a motivated and experienced restaurant manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].