Security Officer

1 month ago

Lethbridge, Alberta, Canada Paladin Security Full time

Job Overview

We appreciate the interest of all applicants, and we will contact those who have been shortlisted for the interview process.

The Paladin Difference

We believe in promoting from within, respecting people and their differences, providing high quality service, and having fun. If you think you have what it takes to be part of our team, we want to meet you.

Job Responsibilities

As a General Security Guard, you will work in various settings, including physically demanding environments. This role requires the ability to work day and overnight shift rotations.

Key Responsibilities:

  • Provide exceptional customer service and maintain effective relationships with clients and patrons.
  • Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns.
  • Attend and investigate security alarms and emergencies in a timely and professional manner.
  • De-escalate crisis situations, provide support, and liaise with emergency personnel, including police, fire, and paramedic resources.
  • Exercise crowd control and evict trespassers.
  • Write clear and detailed reports, including incident, emergency, liability, and day-to-day reports.
  • Provide first aid and medical response when required to any person(s).
  • Utilize two-way radios and computer applications to communicate site activities.
  • Handle Lost & Found items and inquiries.

Requirements

To be successful in this role, you will need:

  • Ability to obtain a valid Alberta security license.
  • Excellent communication skills, both written and verbal.
  • Excellent customer service skills.
  • Strong observational skills.
  • Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision.
  • Ability to walk 18/20km and stairs.

Education and Certification

You will need:

  • High School Diploma/GED.
  • Valid Security License.
  • An unrestricted Class 5 driver's license is considered an asset.

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