Customer Service Representative
3 weeks ago
Job Summary:
Canada Post is seeking an energetic and customer-focused Post Office Assistant to provide excellent service to our customers. As a key member of our retail team, you will be responsible for selling postal products and services, processing mail and packages, and addressing customer inquiries.
Key Responsibilities:
- Sell postal products and services to the business community and public
- Sort, distribute, and process mail and packages into appropriate classifications
- Provide customers with information and forms
- Address delivery and service difficulties to resolve problems thoroughly and quickly
Requirements:
- High school diploma or provincial equivalency and/or experience in business administration
- Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
- Understanding of general or post office accounting systems
- Physical fitness to lift mail containers of up to 50 pounds, push or pull boxes, sort mail, and stand for extended periods of time
- Flexibility to be available for temporary, on-call work
Accommodation:
Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.
Selection Criteria:
- Customer Service Skills
- Ability to Work in a Fast-Paced Environment
- Physical Ability to Lift and Move Mail
- Flexibility and Adaptability
Benefits:
- Competitive salary
- Opportunities for advancement
- Comprehensive benefits package
- Profit-sharing plan
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