Content Strategist

6 days ago


Ottawa, Ontario, Canada Tigre Géant Full time
About This Role:
This is a 14-month contract. We are looking for a skilled Knowledge Management Specialist to lead the development, governance, and optimization of HRSS knowledge, content, and processes to enable self-service, ensure compliance, and support continuous improvement through technology and standardization.

Key Responsibilities:
- Develop and implement a structured HRSS Knowledge Management plan in support of the HRSS strategy, ensuring compliance and quality standards.
- Lead the HRSS team through the consolidation of HR knowledge into a single SharePoint site, ensuring all content adheres to the standardized format/processes.
- Standup Workday Help, ensuring a comprehensive and consistent library of knowledge articles, FAQs, and SOPs is readily available, ensuring alignment with HR policy owners.

What You'll Bring:
- 3-5 years of experience in HR knowledge management, content strategy, or HRSS operations.
- Experience in process mapping, documentation, and knowledge governance.
- Strong understanding of HR policies, processes, and compliance requirements.
- Experience with content management, knowledge audits, and governance frameworks.
- Strong written and verbal communication skills.
- Ability to simplify complex HR information into user-friendly content.
- Excellent project management and problem-solving abilities.

Giant Tiger's Commitment:
We believe in opportunities for growth & development, teamwork, and engagement. As an equal opportunity employer, we are committed to fair employment practices and creating a diverse, inclusive culture.
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