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Restaurant Operations Manager

2 months ago

Banff, Alberta, Canada Pho House Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Pho House. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our kitchen staff, ensuring that all tasks are completed efficiently and effectively.
    • Train and develop our team members, providing guidance and support to help them reach their full potential.
  • Food Quality and Safety
    • Ensure that all food is prepared and presented to the highest standards, meeting our quality control guidelines.
    • Implement and maintain strict food safety and hygiene practices, adhering to all relevant regulations and guidelines.
  • Inventory and Supply Chain Management
    • Manage our inventory levels, ensuring that we have sufficient stock of all necessary ingredients and supplies.
    • Develop and maintain relationships with our suppliers, negotiating the best possible prices and terms.
  • Reporting and Analysis
    • Prepare and submit regular reports on sales, inventory, and other key performance indicators.
    • Analyze data and trends, identifying areas for improvement and implementing changes to drive business growth.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate
    • At least 7 months of experience in a similar role, preferably in the food service industry.
  • Work Environment
    • Fast-paced environment with tight deadlines
    • Ability to work under pressure and maintain a high level of focus and attention to detail.
  • Personal Qualities
    • Client-focused and committed to delivering exceptional customer service.
    • Flexible and able to adapt to changing circumstances and priorities.
    • Team player with excellent communication and interpersonal skills.
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Professional Growth and Development
  • A Dynamic and Supportive Work Environment